best team communicaiton app for business

Factors to consider when selecting the best team chat software for business

Choosing the right team communication app for your organization is one of the most important decisions you can make. Not only does it influence collaboration and communication but also directly impacts business productivity. For that reason, you need to take care of all the vital factors to be sure that you are choosing the right team chat app.

A tool such as Clariti, which is one of the best team communication apps for business, is well-designed and can be customized to meet your organization’s specific needs. It gives you access to a wide range of features, including email, to-do, call, chat, and documents. All you have to do is assess your organization and choose the ones that work for you. The overall design of Clariti makes it ideal for small businesses. You can learn more about it here.

Here are some factors to keep in mind when selecting a team chat app (workplace chat app) for your organization:

1. Ease of use

When introducing a team chat app for your organization, it is crucial to keep in mind that this is a change you just brought about. Like any other organizational change, employees are likely to be on the opposing side if they find it challenging to comprehend. Thus, it would help if you made sure that the app selected is user-friendly and has a smooth learning curve.

Make sure that you ask some important questions such as:

  • Will my employees be able to use it?
  • What training will the staff require to start using it?
  • Can this tool be adopted into daily operations?

A tool such as Clariti is built with small businesses in mind. That means it is easy to use, and your employees can get started with it in the shortest time possible. Furthermore, you will have an easy time onboarding new employees to the team chat app.

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2. Crucial features

Just implementing a team chat app is not all that you need to do. You should evaluate it closely to make sure that it has the features required to enhance company communication. How easy is it to implement these features in your company?

The team chat app must get all the basics correctly. Does it have the chat feature, is there private messaging, media sharing, and any additional features that can be customized for your team?

Do not forget to evaluate the suitability of these features to your employees and business in general. Can they solve an existing problem?

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3. Security features

Company conversations must be secure. A slight leak to the outside world of what is happening within your organization can prove detrimental. Thus, your evaluation of the preferred team chat app must include considerations like:

  • Where the data gets stored
  • The security mechanisms it has
  • Whether employees can manipulate conversations
  • The amount of control you have over it
  • The kind of information you would like to store

Never compromise on the security concept. Doing so would prove costly in the long run.

Clariti not only offers a feature-rich team chat app but also incorporates essential security measures to safeguard your data.

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4. Cost-effective

Even if you need a team chats app in your organization, it does not mean that you want to blow all the budget on the app. Look at the pricing factor to be sure it is worth the investment.

Additionally, understand that pricing goes beyond just the money. What does the adoption of this tool mean to your company’s communication and collaboration? What would be the overall impact on productivity, consequently influencing company profitability?

Choosing Clariti ensures that you make a worthwhile investment. It saves you from the worry of making future payments like costs involved in API and integrations.


If you have been wondering which team chat software is best, we hope this blog would have been a good eye opener. Choosing the right team chat app, it will help you to eliminate much of the “noise”, streamline all communication, improve team collaboration and boost productivity among your staff. Selecting the right team chat app for your business will increase accountability and save a lot of time and energy by keeping everything in one centralized location.

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