Change is the only constant in life

Added a Copy URL option to the right-click menu for links in Direct Chat, Group Chat, and Mail/Feed

Subject search is now supported in the overlay across all menus for thread lists (My Threads)

Chat/Mail attachments are now expanded by default in the list view

Introduced an audio indicator to show which participant is speaking during a call.

Clicking the attachment icon on a Chats menu now shows attachments inline

Improved document viewer display when the font used is not available.

Users are alerted when an event is received from an unknown contact. Provided options to block the sender, delete the event, or mark the sender as a genuine contact.

Introduced a new Blocked filter in the Contacts view (My Staff/Direct Messages) that displays all blocked contacts.

Provided Move to Thread option to move chat/mail/event/feed from one Thread to another Thread

Clicking AI finding related Threads allows user to add the activity to a New or Existing thread without waiting for AI to find the related threads

Updated the Word document viewer to improve indentation, font rendering, and list formatting for DOCX files

Added the ability to edit & add customers from the Customers menu.

Introduced a mini call view that lets users answer or end calls while working in other menus

Clicking the attachment icon on a mail row now shows attachments inline.

Improved the Word document view in the file viewer to more accurately reflect the original document layout and formatting.

Added Customers menu which have all contacts that do not belong to user's organization

Added zoom and pan support for screen-shared videos

A 'New thread' can be created by selecting activity from the search results of content, subject or participant in Chats, Calendar and Feeds menu.

New UI Design for Direct Calls and Group Calls

Support to quickly switch between new event and its Thread

Scroll to bottom control displays any unread activity with count in the threads timeline view.

A 'New thread' can be created by selecting activity from the search results of content, subject or participant in Mails menu.

Filters if changed while creating New Thread are remembered across sessions

Responding with reactions for old messages is now available.

Scheduled and completed events from Calendar can be filtered by Participant's name

Reply to a message using emojis in active chats

Option to apply multiple filters by activity type to filter activities that can be added to a New Conversation.

Pinned item count is displayed next to "Pins" text in filters of all the menus.

Scheduled and completed events from Calendar can be filtered by subject

Support to quickly switch between mail draft and its Conversation

Calendar menu's last selected display state (Scheduled, Month, Week, Day) is remembered across sessions.

Content search is supported for Conversations

When filter or search results are displayed, the table listing the results is presented differently to give indication that list is filtered.

Redesigned menu header to make it compact and with uniform design across all UI elements

New Conversation lists all Mails, Chats, Feeds, and completed Calendar events in a single list. All activity that have already been added to a conversation will not be listed.

Call recordings & audio files (.wav, .mp3, .m4a, etc.) in chats and mails can be played in place.

Note: Playback is currently not supported in Safari.

Recording of Audio calls has been extended to group calls. Initiator of call has option to record, and the recording is shared with all call participants at the end of call.

Note: On the Safari browser, call recording is supported only on macOS 14 and later.

Using the (+) for Mail and Calendar menu creates new draft and event and shows it right under the menu making it consistent with (+) click behavior for Conversations and Chats menu

Notification & Promotion mails are identifed and user is prompted to move them to Feeds

Quickly switch between an active chat and its Conversation

Clicking a conversation name displayed under Conversation column in Files menu, filters the list to show only the Files in that conversation

Preview of conversation is shown when suggestion displayed in Chat and Mail is clicked

Clicking a conversation name displayed under Conversation column in Feeds menu, filters the list to show only the Feeds in that conversation

UI improved to edit the sent messages, the editor is displayed at the location of the message.

Pinned files can be viewed in the Files menu using the Filters.

Subject chats now show a new message control to indicate arrival of new messages when user scrolls up to see older messages

Participants column in the Mails table now supports filtering mails by name, and by email when both are shown

A New Conversation can be started from (+) in the Conversations menu making the behavior consistent with the other menus.

LinkedIn posts can now be added or shared in conversations and chats

Clicking a conversation name displayed under Conversation column in Chats or Mails menu, filters the list to show only the Chats or Mails in that conversation

Linking an activity with its related activity suggested by Clariti AI is integrated with New Conversation workflow.

New Conversation draft is redesigned to show selected subjects, preview and name the conversation

Support to highlight the searched keyword across chat subjects, participant names, and messages

‘Chat’ operation is now supported on file attachments within mail and feed items

Contacts menu now supports All, Unread, and Pinned filters

Pinned feeds will be displayed under 'Pins' filter in Feeds menu

File Viewer now supports viewing standalone HTML and XML files

Pinned Conversations will be displayed under 'Pins' filter in Conversations menu

Chat/Mail references can now be added when scheduling a new Todo or Call

Call notes from SugarCRM can now be synced into Linked Conversations

Pinned mails will be displayed under 'Pins' filter in Mails menu

New chats started from mails are prefilled with subject and participants of the mail

UX improved to access Edit & Delete of sent messages.

UI of New chat has been improved to display the reference activity from where it is started and has an option to not share it with the participants of the chat.

Pinned chats will be displayed under 'Pins' filter in Chats menu

User can now add files from computer to an event.

You can now use the ‘Drop from Conversation’ option in the header of any chat, mail, feed, or event detail view to remove it from a Conversation

Support added for daylight savings adjustments in recurring events created in Clariti or imported from external calendars like Google or Outlook.

Added support to list ‘Contacts’, ‘Chats’, and ‘Conversations’ in the file share overlay when sharing from Mails, Feeds, or Conversations.

When users join a chat without signing up to Clariti, only that chat is displayed by default. Users have an option to view other chats when needed.

Trash is now a filter inside the Mails menu to view deleted and spam mails, with options to manage spam settings

Contact name in Contacts list is displayed in Bold if there are any unread DC messages

Allowed creation of a new Conversation even with a single activity on any of Chat, Mail, Feed or Calendar

A new chat can be started when user selects ‘Show subject chats’ in DC.

Users can now ‘Schedule’ in Calendar using the activity of linked conversations as reference

Attachments are now shown in the Conversation view of linked conversations.

Added ‘New Chat’ option to start a new chat when forwarding messages from DC or GC

Chats and Conversations will reorder to the top in the list view on any update or arrival of new messages.

Attachments are now displayed for each activity in the Conversation view.

Introduced ‘Context Integrations’ with support for configuring SugarCRM to create Linked Conversations for Accounts in SugarCRM.

‘New Chat’ workflow redesigned to allow users the flexibility to key in subject or select the participants.

While creating a new conversation, preview of Chat, Mail, Feed, or Calendar is enabled.

Added support to filter files by conversation in the Files menu.

‘Show subject chats’ functionality in direct chat of contacts has been enhanced to start a new subject chat if there are no subject chats with that contact.

Read acknowledgement is now clearly shown in the mail header for acknowledged mails.

A new Conversation can now be created by manually picking related chats, mails, feeds & calendar events

While scheduling an Event or Call, user can attach files as reference and share them with the participants of the Event/Call

New UI to toggle between predefined filters in Conversations, Chats, Mails and Calendar menus

'Back' navigation in integrations and preferences is made consistent with navigation in main menu's

On opening a direct chat of a contact, an option is added to 'Show subject chats' to show the list of all subject chats with that contact.

While scheduling a To-Do or Call using mail, chat or feed as reference, user has now an option to remove the reference or not share it to participants of the call

Improved user interface for starting new chat. Also, shows previous chats with the selected participants and with similar subject

Call recording option is now available for initator of call started from Direct chats

Warning is displayed when a spammed mail address/domain is also being marked as feed and viceversa

Unread count displayed in Chats menu now includes unread active chats

'Reply all' can be done on sent mails

Improved user interface to link mail/chat with related communications suggested by Clariti AI. Options are provided to Link them, Preview & link or specify if they are not related.

Added an “Unlink” option to remove the link between two communications that were earlier linked manually.

"Add here", "Preview & add", "Remove, not related" actions are added for adding mails or chats to the related conversation suggested by Clariti AI.

On click of reference items added to an event, information of the conversation the reference belongs to is displayed and user can switch between the conversation and the reference item views.

Supported filtering of files in Files menu by simply clicking the sender’s name

Added support to filter files by file name or the sender

Presentation of self profile is updated to show the user's profile picture or initials.

In 'Manage spam' settings, user can select any email address that has been spammed and modify it to spam the entire domain.

New Teams Collaboration integration "Microsoft Teams" is added. Clariti users can integrate their Teams account and directly receive/send messages to direct chats of Microsoft Teams.

Chats and Mails can be filtered by conversation name

Improved workflow to add / remove participants from participant selection window

Redesigned user interface of Audio Video settings

Search string is highlighted in the mail header and body for the mails filtered by search

Redesigned & simplified "Mark as spam" workflow for spamming domain.

Supported option to mark a read Chat as Unread.

Simplified the workflows for Signup, Invite, Forgot Password & Join Chat by using One Time Passwords

Participant selection and display in event creation has been redesigned for better look and user experience.

Excel viewer has been updated to support the color scheme of the active theme

Users who have selected "Remember me" on this device will not be signed out if the same user is logged in a different device, they just need to click "Use here" to get back to Clariti.

Chat messages in direct and subject chats can now be edited within 3 minutes of sending

A Chat listed in Chats menu can be pinned and unpinned directly from its row operations

Redesigned user interface to mark an incoming mail as Spam or as a Feed.

Clariti AI suggested context can be now be marked as "Not related" to improve the relevance of the suggestions going forward.

Redesigned display of context suggestions from Clariti AI for Mail, Chat, Feed, or Calendar event

Improved the listing of related conversations found by Clariti AI by presenting them in a tabular format, allowing users to pick a related conversation for mails, chats, feeds, or calendar events.

"What’s New" dialog is now shown at login when there’s an update to inform users

Tab key navigation is partially supported in calendar drafts (to-do, event, call)

Keyword search is supported in overlays shown while adding Chat, Mail, Feed, or Calendar event to an active chat or conversation

Support for deleting of chat messages has been extended to subject chats.

Redesigned participants presentation in schedule call user interface.

Redesigned presentation of alert to notify users about expiration of subscription

Standard subscription users can use 'Bring mails' to bring selected mails from their original mail system to Clariti.

Click on "Last activity" of a conversation from conversation list, opens the conversation and navigates to its position in the chronological display.

Added edit control on a scheduled calendar events under Calendar menu

Support for multiple mail signatures and ability to assign a signature to a configured mail account. Default signature is automatically assigned to newly configured mail account.

Keyword search is supported in Chats menu.

Added badges to the related contexts identified by Clariti AI to display the accuracy of match found.

Clariti AI is extended to find related contexts for scheduled and completed calendar events.

A calendar event can now be scheduled to recur once every quarter

Direct Chat messages can be now be deleted within 5 minutes of sending the message.

Clariti AI suggestions are shown for Pinned mails and chats

Fixed issue related to audio getting disconnected, when a file is downloaded during a conference call

Made conversation and selected item subject clickable in the header to easily switch between views.

Provided 'Complete' & 'Delete' option for To-Do items synced from
external calendars

All workflows where multiple contact selection is applicable like forwarding messages, starting new chat etc... will show the Check box on hover of the contact. On selecting one contact, check boxes will appear for all the contacts.

Chat subject is now prefilled with the chat item's subject instead of the conversation's when starting a new chat from 'Share & Chat'

Conversation column in Mails and Chats menu now displays the related conversation found using Clariti AI. Users can add the mail and chat to a conversation right there.

Improved preview by displaying the source and target communications in the combined conversation display while adding a mail or chat to a conversation or related contexts found by Clariti AI.

While creating a To-Do, an option has been added to specify the duration of it and the same will relect in the monthly, weekly and daily calendar.

Schedule calendar user interface controls has been improved with consistent look and feel

Option added to name a conversation when any one communication is expanded to see the complete chain of communication.

Ongoing active chat or mail draft will appear in the "Last Activity" column of the Conversations list

Recurring events in the list view are prefixed with recurring icon for easy identification.

All the chats in Chats menu that are not in a conversation will display the related contexts of the chat found by Clariti AI

Consistent display of any communication whether viewed inside a conversation or directly from the list under each menu.

All the mails in Mails menu that are not in a conversation will display the related contexts of the mail found by Clariti AI.

Video calling is now available for Group and Scheduled Calls

Simplified workflow to keep related contexts found by AI for chats, mails, feeds etc... together in a conversation

Provided an option to switch views between chat, mail, feed and their conversation to access of its related communications

When a file is downloaded from Chats, Mails, etc., the browser's inbuilt functionality is used to display the progress and provide options to pause or abort the download.

Added support to display multi-day scheduled events in monthly and weekly views of the Calendar.

Files menu is now instantly updated with the files as soon as they are exchanged in the chats.

Clariti file viewer is enhanced to match the original styling and formatting of content in Microsoft .docx files.

Added setting to adjust brightness of the camera's video feed in 'Audio & Video' settings with a default set to 10%. Changes made will be remembered only in that browser.

"Scroll to Bottom" is displayed when user scrolls to view the older communication in conversation and chats to quickly scroll to the end of the conversation

Workflow to add messages of a direct chat allows you to either start a new conversation or select a an existing conversation.

An instance of a recurring To-Do is automatically marked as complete when it crosses the scheduled duration of the event.

Clariti AI is enabled on web browsers to find related contexts of mail & chats.

Conversation will be deleted when all the activity in it are removed.

The unread count in the Mails menu will now appear in green upon login indicating arrival of new mails after previous logout.

New onboarding workflow for new signups focusing on bringing in your team for chats and your mail for creating hybrid conversations with the help of Clairit AI.

Introduced a redesigned UI for inviting contacts via email or adding existing Clariti users to your contacts.

Supported sync of non standard durations and multi day calendar events

Option added to start "New conversation" in the context of the mail or chat when Clariti AI does not find any related contexts

Organizer of a scheduled recurring call/event can now edit the participants of a selected instance

"Schedule Again" option added to completed calendar events to create a new calendar event by copying participants and subject from the completed event

Supported content search in Mails menu.

Video call support in direct chat is extended to Safari browser versions 15 and above

Introducing support for video calls in direct chat.

Introduced automated replies, enabling users to schedule and customize out-of-office responses for incoming emails

Search added in Calendar menu to search for a scheduled or completed activity by its contents or participants.

Introduced sandbox environment for users to quickly experience Hybrid Conversations and explore all the functionalities of Clariti without the need to signup.

Account information page is redesigned in line with all other preferences

Header layout of all the menus have been updated with new design of buttons & repositioning of controls. Search has been placed in location consistent to other user interfaces with search functionality.

"Locate manually" workflow enhanced to allow selection of related Mails apart from Chats and Conversations.

In Files menu, files list can now be navigated using up and down keys. Also, when a file is clicked for viewing, the selected row is now highlighted and remembered. While switching between menus, the list will be scrolled to the remembered row.

Clariti AI has been enhanced to look for related calendar events, scheduled calls & feeds

"Locate manually" workflow enhanced to allow selection of related Chats apart from conversations.

User interface improvements for scheduling To-Do, Event & Call

Allowed to add/remove participants when a call is scheduled from a chat

Redesigned Integrations and Mail Preferences in same lines of General Preferences layout

Added footer actions for chats to continue, chat with others, schedule in calendar, add/remove chat in a conversation

Scheduled & completed calendar events can be added directly from Conversation footer action 'More'.

On sending mail invites to join Clariti, the contacts are automatically pinned under Contacts.

Clarit file viewer has been enhanced to match the original stying of cells of Microsoft Excel files

User interface improvements done for scheduling To-Do, Event & Call

In an ongoing chat, the participants name can now be clicked to view information about the participant and also add them to the contacts or send invite

User can now respond to a chat by composing a mail, the chat transcript is automatically prefilled in the body of the mail with an option to remove it.

Overdue calendar activities are now shown in the conversation timeline view to improve visibility of pending actions of the conversation

Added a "Remove from Conversation" button in the footer actions of mail/feed if it is already part of a conversation.

An user invited to join chat on Clariti can now verify their mail address using their Google or Microsoft authentication.

Workflow added in mail & feed to add them to a relevant Conversation

Related chats can be added to a Conversation using 'More' button

Information is displayed that the event information might not be latest when mail account through which the event was received is not accessible.

Added explicit buttons for 'Chat, Call' and 'Schedule' operations from a mail or feed in the timeline view.

Conversations menu is added and it is now the default landing menu on Signup and Login.

On removing any communication from a conversation, a preview of all the related communications that will also be removed from conversation will be displayed for user confirmation.

Added support for manually deleting feeds before they are automatically deleted after a default period of seven days.

Updated the 'New Chat' overlay to display all the chats initiated from mail. To start chat from a mail quickly, the list also includes few frequently used combinations of subject and participants based on the senders and recipients of the mail.

Added support for adding a schedule activity in Calendar with feed items as reference.

Support for automatically adding generic mails like promotions or notification to conversations. You can map mail address / domain to a selected conversation.

Added functionality to share and chat from a social feed

Option to pop out the file viewer from Clariti to a separate browser tab or a separate window in Desktop App

Contacts overlay now has all sort options as like in Contacts menu

Option to view next best matches found by Clariti AI if the top 3 matches are not related.

Supported Schedule operation in dropdown for all the mails & chats

Zapier integrations user interface improved to be consistent with other integrations and also to fit properly in lower resolutions

New user interface for login and signup pages

Option to manually locate related context when Clariti AI does not find any match.

Presentation of monthly, weekly and daily views is improved to display type of scheduled activity.

Option provided for user to manually locate the related context when the results of Clariti AI do not match.

When scheduling an event from a mail, participants of the mail are automatically populated.

Option provided for user to manually locate the related context for mails from generic mails like promotions.

Improved the presentation of display of scheduled events list in calendar views when there are more than the space available to display.

Allowed participant to respond and join the meeting even after the meeting starts

Presentation of confirmation dialogs is redesigned and made consistent

Extended to schedule calendar events option for mail items of a conversation

Files from configured cloud storage accounts can be directly shared to chats & mails

DC header modified to match the arrangement of controls in Conversation.

A green indicator appears on Files menu to indicate completion of file upload when user shifts to some other menu.

The reference in a scheduled activity can now be clicked to view the details and enabled all actions on the reference.

Files in My Files and All Files can be shared to Chats, Mail drafts, and Contacts

For users who signup with Google accounts, an option is provided for user to be able to download few of their mails to experience Clariti AI.

Images used for Chats, Mails, Feeds, Calendar & Preferences have been replaced with new outline icons

Introducing Clariti's AI to help users easily find all related contexts of a mail or chat, there by making it easy to organize all related communications together in a conversation.

Supported to schedule recurring TODO

To ensure better visibility of the chats that have happened while user is offline, the unread chat count is rendered in green when users logs in.

Option to set a name different from Clariti profile name while sending mails. Name can be set individually for each configured mail account.

Feed added to a conversation can now be removed in cases where it was added accidentally or has to be moved to different conversation

Calender events display is made consistent with display of mails, chats & feeds.

Support to sync calendar events of any Google account to Clariti

A direct chat can be started with an email contact. Clariti will notify the email contact to join the chat either by signing up to Clariti or just as a guest.

Unread chats will now require explicit clicks to be read when a conversation is opened. Previously, all unread chats were automatically expanded at once, which led users to miss some chats.

Added option to filter a conversation by subject. When a subject is selected all communication on that subject is highlighted and the rest are dimmed out.

Added '@' character in thumbtack to filter email contacts.

Option to limit mail access duration extended for work email accounts.

Minor UI changes to distinguish between recurring scheduled call series and individual schedule call instances

Small improvements in presentation of mail draft & on going chats in the conversation display

New workflow supported to add Google Drive from Files menu

Participants can now modify their availability of particular instance of a recurring scheduled call.

Integration to Mega cloud storage added in Clariti. Now users can access files stored in their Mega accounts directly in Clariti.

File menu header has been updated to show the current folder and to navigate back to parent folder

New workflow to add files to a Conversation from My Files & configured Cloud storage accounts

Icons are updated in main menu and in headers of those menu

Added new option to order contacts based on latest activity in one on one chat (Direct chat).

Updated listing of in-active storage accounts to show as 'Inaccessible' and display a button to make it accessible

Support to move files in My Files from one folder to another

Calendar entries in scheduled and completed list views now display both date & time

Improved 'Add File To Draft' dialog by replacing the checkbox with a button click for adding files to drafts.

Enhanced 'Share File' dialog to share the files to 'Active Chats', 'Mail Drafts' and 'Contacts'

Total count of scheduled and overdue calendar activity is displayed in Calendar menu.

Presentation changes of the table design under different menus and overlays.