Scheduled calls will now have hybrid call features (where you can chat and call at the same time.)
During group calls you can now...
Users can now mute/unmute themselves in both group calls and direct calls.
You can now initiate audio calls and screen-sharing from any group chat or threaded chat. This was earlier limited only to one-on-one (private) chats.
You can now chat during a direct call. You will be notified of incoming messages through a message indicator.
During the direct call screen-sharing, you can now enlarge the screen (stretch to fit full size).
You can now specify an alternative email address to receive email replies instead of the default email address through which the email is sent.
When you add a new custom domain email account, you can specify the time period for which Clariti can remember the password of the email account viz. only for one session, 30 days or forever.
When you select multiple messages in a direct chat, 'Continue this chat' option is now available in the dropdown.
You can now import your old emails from Clariti CDrive itself.
When you attach files to a direct chat or an email, you will now see a list of TopicFolders, followed by Threads and other files in the CDrive.
Standalone files in CDrive can now be used for “Share, Chat & Mail” actions.
Inline images in an email can now be viewed in the browser using Clariti Viewer or downloaded to your local computer.
Guest users in an OrbitChat session can now exchange files with Clariti users in active chats.
Cloud URLs that are being shared in the direct chat will now be treated as file items instead of text messages.
You can now make an instant call to other users or schedule conference call on-demand. To use this feature, you need to go to CDrive, click on new call, enter subject for the call and invite other participants.
Mail signature option has been enabled for users to create & manage signatures. To use this feature, you have to click on [...] button in the toolbar of any mail draft and click on signature.
User interface for “Contacts” has been enhanced with actionable buttons for better user experience.
We have reimagined the user experience and introduced an easy and intuitive way to organize all your communication using your familiarity of desktop folders. Read more... You can now find all your emails, chats, calls, to-do and files listed in the CDrive. You can create TopicFolders in CDrive to organize your communication by topic by moving related items (email, chat, call, to-do, files...) to named TopicFolders. You can also click "New" in the CDrive masthead to compose a new email, start a chat or call, create a to-do/event or even create a new TopicFolder.
You can now delete “email-only” contacts from OrbitChat Tab
‘Copy’ option has been enabled for selected direct chat messages.
You can now insert a hyperlink in the email body using the dropdown arrow next to “Insert Image” icon.
Under the “Direct” tab of the search results, you can now perform actions like Reply, Share & Chat, Tag with
Subject, Flag, Compose mail... by selecting single or multiple direct chat messages.
Direct calling will now have two participant boxes for better user experience. The caller will have the
option to start or stop screenshare from his/her box.
“Screen share” option has been moved into the call participant’s box for an intuitive user experience.
You can now "Flag" or "Share" direct chat conversations. Flagging was earlier limited to subject chats or threaded chats.
You can now tag (bookmark) any direct message conversation by selecting "Tag with Subject" option.
User interface for scheduling Calls, To-dos and Events has been enhanced for better user experience.
You can now share your screen with other participants in both direct and group calls. Participants can maximize or minimize the screen.
Preferences menu on the left has undergone a makeover for better user experience.
A new button has been added to the Emails tab to allow users to import older emails from their configured email account.
“Home” menu has been renamed as “Emails.”
You can now click on the “Chats, Calls” menu to view all your group chats.
“Emails,” “Chats, Calls” and “Calendar” are fixed menus on the left panel.
Plus (+) icon has been added next to “Emails”, “Chats, Calls”, and “Calendar” menus for composing new
emails, starting a subject chat or creating a to-do/event.
You can now create multiple chat drafts by clicking on the plus icon next to “Chat, Calls”.
You can now schedule a group call by clicking on the “Schedule Call” button on the Home masthead. After you schedule the call, invitees will receive an instant call invitation, which they can accept or reject. On acceptance, your invitees will have an option to join the call. You can also set a reminder to be alerted before the call.
User interface for call notes has been enhanced for better user experience.
User interface for direct calls has been improved for better user experience.
When you click on any Threaded item in Home, Thread name, group name and a button to view history are displayed in the masthead.
Shared feeds will now be displayed in the “Feeds” tab. You can click on “Find/Create Thread” to add the feed to an existing Thread or create a new Thread.
Clariti users now have the option to “Enable Desktop Notifications” for the browser app as well as the Progressive Web App (PWA). A band is displayed on the masthead with option to “Ask Later” or “Never Ask”.
You can now “Compose Mail” from Direct Chat by selecting multiple messages.
You can now add new files either by clicking on "Add files" from the Files masthead or by drag and drop in the “Files” menu directly.
When you click on any mail id from a direct or group chat message, a new email draft will be opened.
You can now select multiple messages in direct chat to “Share & Chat” with other contacts.
Through Direct Chat, you can now have audio calls with any Clariti user who is online, by clicking on the “Call” button in the masthead.
You can now add call notes during or after the call has ended and the call details will be stored under the direct chat. By default, call notes will be shared with both participants.
Email drafts are now listed under the “Home” menu on the left panel.
“Chats, Drafts” menu on the left panel has been renamed as "Chats, Calls".
A new masthead has been added for all new chat from Home or Thread for better user experience.
When you click on the forward button of an email, “Share", "Share & Chat", "Forward Email" options are now shown within that item instead of a popup for better user experience.
Business card icon is now displayed on the direct chat header for easy access to contact information.
If a contact is offline, then offline message strip is displayed in the direct chat header for better user experience.
OrbitChat authentication has been added for added security. When you send an OrbitChat invitation, your contact (recipient) must click on the invitation link to receive Read more...a One Time Password (OTP) through email. Upon successful OTP validation, your contact (recipient) will be able to chat with you.
You can now merge an in-progress chat from an unnamed thread. You don’t have to wait till the chat gets over.
Machine learning suggestions have been implemented for email drafts. Once you enter the subject name, system will suggest a suitable named or unnamed Thread in the masthead.
You can now create multiple To-dos and Events from an item.
“Thread Name” search will now filter the list directly as you type instead of showing suggestions.
When you choose the “Find/Create Threads manually” option to merge an item with an existing Thread, you will be shown the Thread preview to assist in selection of the right thread.
For a new empty thread, users can now Start chat, Compose mail and Create To-Do directly from the list of named Threads.
When you create a To-do from a Thread, the Thread is displayed as a reference for the To-do
You can now add an item to a Thread using machine learning suggestions or choose to manually merge using “Find/Create Thread manually” option.
You can now filter by “Thread Group” by simply clicking the respective cell from the list of Threads.
When you filter Threads by Thread Group from the list of Threads, you can now merge related Threads by dragging and dropping a Thread row over another.
The user interface for machine learning suggestions has been enhanced for better user experience.
You can now filter files based on storage type by clicking on the “Original Storage” cell from the list of files.
The user interface for creating a new Thread has been enhanced for improved user experience.
If you flag any named Thread, you will see 'Flagged' sash in the masthead.
When you click on any file under “File Tab” on the left panel, it will take you to respective direct chat or Thread where it was originally shared.
You can now add a “Named Thread” to a “Thread Group” from Thread masthead.
User can now create multiple To-dos from a Thread.
You can now create an event from a Thread.
You can now view a list of all your files, exchanged in emails or chats, by clicking on “Files” from the left panel.
You can now edit an existing Thread name and either assign a new Thread name or merge to an existing Thread by selecting from Thread suggestions.
You can now click on Thread group name in masthead, to will see all the Threads belonging to that Thread group.
When you click on any flagged Thread under Threads tab, the Thread will open under flagged tab on the left panel.
Machine learning suggestions have been implemented for singleton outgoing chats and emails. Based on these suggestions, you can choose to add the chat or email to an existing “named” or “unnamed” Thread.
Machine learning suggestions has been extended for chats too.
You can now chat with your contacts from an incoming event invitation email.
“Overdue” and “scheduled” To-dos are now listed under Calendar on the left panel.
“My Contacts” now lists email addresses of all your Clariti contacts, as well as other non-Clariti contacts you have exchanged emails with, under a separate tab called “Email Address”.
You can now filter items in a Thread based on Contributors or Files shared.
When you click on the To-do reminder alert, Clariti will display the corresponding item in the calendar.
Direct chat user interface has been enhanced with new layout with three different sections (a. Current session messages b. Past history messages c. All chat & email items).
“Pin/Unpin” operation and participant’s current status (Online, Offline, Busy, etc.) will now be visible in the direct chat header.
In the “List view” of a Thread, you will now see the preceding four items, if available, to prompt you to navigate older items in the thread
“List view” has been added to navigate items in a Thread. This is in addition to "Item view” and “Quick view” that were introduced earlier.
You can now update or cancel a Calendar event.
When you start a new chat from a Thread, you will be presented with a list of recent chat participants to choose from.
You can now close in-progress chats directly from the entry under Chats, Drafts. The “End chat” button has been removed from the chat area.
Thread navigation has been enhanced. You can now use “Print view” to navigate using keyboard control (up & down). Details of all items are visible as you navigate. Read more...Alternatively, users can use “Item view” to view details of current item (n) and navigate to the one prior (n-1) or one later item (n+1) using mouse click(s).
From the list of Threads, you can now perform “Rename”, “Filter” and “Remove” actions for Thread Group(s).
For Threads that are not assigned to a Thread Group, you can now directly add the Thread to an existing Thread Group or create a new one.
You can now “Start new chat” or “Compose mail” with any of the Thread contributors.
You can now “View” and “Download” any file from the list of files displayed in a Thread.
You can now choose to “pop-out” any Named Thread. The popped-out Thread will be visible under Threads in the left menu till you choose to close it.
The “Thread Group” name, when specified, is displayed on the Thread masthead.
Events can now be created for a date range.
When you click on any Thread, you can now view the list of all the files in the Thread.
The latest activity of each Thread is now displayed as part of the Threads list view.
Your most recent search will now be remembered in Threads list view.
When an in-progress chat belongs to a “Named” Thread, the Thread name is displayed in the masthead at the top.
When you receive a new email, you now have the option to accept or reject Thread name suggestions.
By clicking on any flagged Thread, you now have the option to “Start chat”, “Compose mail” or “Create To-do" in that Thread.
Machine learning suggestions for incoming email will now include unnamed Threads also.
From the list of Threads displayed by clicking on “Threads” from the left menu, you can now “Search” based on “Thread Group” name too.
From the list of Threads displayed by clicking on “Threads” from the left menu, users now have the option to “Search” based on Thread name to locate a specific thread.
For incoming emails, Clariti will now provide possible matches of the related Threads using machine learning algorithm. A user can choose to merge the incoming email with the existing Read more...Thread based on these suggestions or manually assign it to a thread or create a new one.
Events can now be created by clicking on “Calendar” from the left menu or “Create To-Do/Event” icon from “Home”. Created events will be listed in the Calendar along with To-Dos.
Direct chat tab will display introduction graphics when it is opened for the first time.
When you click on “Threads” in the left menu, all the Threads are now displayed in a tabular column for easy reference. If you click any Thread, you can view all the items inside the Thread. Read more... When you click “All Threads” in the Thread details page, you can go back to the previous screen where all the Threads are displayed in a tabular column.
You can now move a feed to the Home tab by clicking on the “Home” icon.
When you start a new conference chat, the recent chats are displayed in a new user interface that is not only visually pleasing but also provides additional information about the chats.
When you continue a chat from a completed chat item listed under 'Chats, Drafts', the completed chat will be now be replaced by the in-progress chat item. Read more... Earlier, the in-progress chat item was displayed as a new entry. This has been done to greatly simplify the display of multiple chats and create a better user experience.
A divider has been added in the “Direct Chat” area to distinguish new messages from old.
When you hover over the menu management icon on the top left, the background is blurred for better user experience.