Small businesses, where employees are connected through an effective business communication app, have seen 20% to 25% increase in productivity. Innovation thrives in organizations that encourage their employees to come up with new ideas and opinions. Effective communication ensures that all team members are in same page. It maintains workplace harmony and increases employee engagement. 

Effective communication has a significant impact on every aspect of a small business. Here are the top 10 communication apps for your small business. 

1. Clariti

Clariti is one of the best free team communication apps that is popular among the small businesses and startups. A key reason for its success has been its ability to address issues that other long-standing tools like Slack and Teams have perpetuated with their chat-focused communication paradigm.  

Clariti design naturally elevates the repository (folders) by making them ‘intelligent’ – by automatically capturing and storing relationships between all your work that happens inside the folder. 

The reason you keep all files or documents for a task or project (or whatever it is that you are working on) in a single folder, which is named appropriately, is to instantly understand how they are all related. 

Imagine extending this relationship to beyond files and documents to emails, chats, calls, to-dos… ALL in the same folder. This new folder looks and acts like the plain old file folder on your desktop. And just like a regular folder, imagine giving this folder a name you can recognize like a task name, a project title, or a topic name. 

We call this the TopicFolder. The emails, files, calendar items, chats inside the TopicFolder are LIVE! Yes, you can reply to emails; share documents; chat with others on the topic. Even as you work, your work just organizes itself. You are never too far from the big picture of the topic at all times. No more searching, no manual hassles. Clariti also offers free office chat. 


Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime and trusted security of all your workday data. 

Workplace is a communication tool that was designed by Facebook to connect your teams together in one place using a Facebook-like interface. It connects everyone in your company, even if they’re working remotely. It lets its uses to create groups for their teams and projects, and use them to share unlimited project updates, files, videos, photos, ideas and more. It allows its users to get their work done anywhere, moving seamlessly between their computer and phone or tablet. It uses the following features to get people talking and working together.

The platform has features that include:

  • Live video broadcasting
  • Groups
  • News feed
  • Knowledge library
  • Workplace chat
  • Voice and video calls
  • More

Workplace is a great choice for business trying to connect multiple teams in a streamlined manner and with existing tool integration.

Replace email | Use chat instead | Start Free Trial!

3. Pronto

If you want to experience the power of having your entire organization on one communication platform then you should try Pronto. It covers the entire organization from top to bottom and allows its users to send and receive critical organization and keeps everyone on the same page. Using Pronto you can share any file type—documents, spreadsheets, slideshows, photos, videos, and more. Pronto integrates with all reputable cloud storage repositories, including Dropbox, OneDrive, iCloud, and Google Drive. Using Pronto you can create reminders for yourself or others in your groups—attach files, photos, or videos and assign due dates with auto-reminders for each task.   

Using Pronto you can chat via live video with up to 20 participants all streaming video, or up to 400 participants observing. Pronto Meetings allows participants to join via video or audio-only, record the session, change views, share files or your screen. Pronto is all about team communication using an all-in-one communication platform that includes: 

  • Real-time chat
  • Meetings
  • Announcements
  • Message translation
  • File sharing and storage
  • Task management
  • More

Pronto is an option for small businesses that want to connect their employees using one robust platform.

4. Slack

Slack brings team communication into one place so you can get more work done, whether you belong to a large enterprise or a small business. Tick off your to-do list and make progress on your projects by bringing the right people, conversations, tools and information you need together. Slack is available on any device, so you can find and access your team and your work whether you’re at your desk or on the go. You can use Slack to communicate with your team and organize your conversations by topic, project or anything else that matters to your work. You can message or call any person or group within your team. Share and edit documents and collaborate with the right people. Slack provides integrations with at least 1000 tools including Google Drive, Salesforce, Dropbox, Asana, Twitter, Zendesk and more 

Slack allows users to:

  • Connect to other apps
  • Make calls
  • Share files
  • Create channels for clients
  • View history
  • More

Slack has a great reputation of being reliable and easy to use. When it comes to text-based communication, Slack makes it easy to keep all conversations organized and easy to find.

5. Asana

Asana helps you plan, organize, and manage your team’s work, from start to finish. It is a good project management software that also acts as a collaboration and communication tool. You can coordinate team tasks so everyone knows who’s doing what. Share feedback, files, and status updates. Plus, get a complete view of work so teams tackle the right tasks at the right time. 

Managing projects is hard work. It’s easy to lose track of all the moving pieces—and tough to stay up to date. That’s when things fall through the cracks. Asana helps you to organize projects, make communication easy, and meet deadlines. 

Asana helps you to keep conversations with teammates, clients, and vendors in one place, and keep everyone on the same page. Using Asana you can 

  • Manage information in one place
  • Share project plans
  • Provide feedback
  • Plan agendas and meetings
  • Take notes and organize
  • Discuss ideas, attach files and leave comments

The clean interface and streamline communication allow millions of people to stay connected at work. Asana has more than 75,000 organizations and millions of users worldwide. 

Clariti connects your emails, chats, to-dos, calls | Sign up now!

6. Twist

Twist is an app that makes sense of chaotic teamwork. Collaborative conversations are at the core of the platform, with threads that keep discussions easy to access and well-organized. Each thread gets its own topic, and features include: 

  • Channels that offer organization by department or project
  • Internal messaging systems to keep conversations private
  • Inbox-style design for thread management
  • Built-in search

Mindful features have also been added into Twist, with online indicators, notification control and the ability to stop all notifications when you need time off. If communication is bogging down a business, Twist can help.

Microsoft Teams brings together everything a team needs chat and threaded conversations, meetings & video conferencing, calling, content collaboration with the power of Microsoft 365 applications, and the ability to create and integrate apps and workflows that your business relies on. Using Microsoft Teams, you can easily move between your work and personal account to stay organized throughout the day. Whether you’re sprinting towards a deadline or helping your kids with their homework, Teams can help you achieve more. Using Microsoft Teams you can do direct chat, group chat or create dedicated channels to communicate with the entire team. You can do HD audio and video calls for scheduled face-to-face meetings from almost anywhere.  

Microsoft Teams offers desktop and mobile apps that connect local and international teams using a robust set of features that include: 

  • Channels
  • Scheduling
  • File sharing
  • Calendars
  • To-do
  • Personal chats, documents, & files
  • Cloud storage
  • Real-time collaboration
  • Create conversation threads
  • Integrate third-party apps
  • More

Basecamp is a real-time communication tool that helps teams stay on the same pag. With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items. 

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, anytime, either through a web browser or through apps compatible with a large number of mobile devices.

Using Basecamp opens up numerous features, including:

  • Project creations
  • Project-based:
    • Message board
    • To-do list
    • Group chat
    • Scheduling
    • Docs and file

When work-life balance is severely lacking, Basecamp brings together an easy, project-centric design that keeps everyone in the conversation without having to spend more time on yet another meeting. 

Stop wasting your time searching for info | Get more productive!

Zoho offers a little of everything, but Cliq is the company’s communication platform. Cliq has tools that will help teams by offering collaboration, chat bots, task management, video collaboration and more. This real time messaging app enables communication across teams and improve business productivity at your workplace. 

Cliq is designed to get the work done on time and optimize your resources with this all-in-one business communication tool that’s more than just chat. Be it Small or Medium Businesses and an enterprise, Zoho Cliq enable business collaboration and automation through integration, bots and commands. Using Zoho Cliq you can make audio and video calls and it is available on both mobile and desktop version. Using Zoho Cliq you can connect with third party applications including but not limited to Google Drive, Mailchimp, Zoho CRM, Jira, Github, and Salesforce with our extensible platform. 

Additional features include:

  • Day-to-day task management
  • Calendar
  • Searchable conversations
  • Centralized workflows
  • Virtual meetings
  • Whiteboard

10. Brosix

Brosix is a powerful and easy-to-use instant messaging platform designed with team communication in mind. Brosix gives its users a fully administrable private team network, which provides an exclusive and secure collaboration space. Brosix users can control who is added or removed from the network, and can easily manage users through a range of administrative features. 

Brosix comes with a package of unique features and tools aimed at boosting team collaboration and streamlining communication. From a range of chat options, to screen-sharing and unlimited file transfers, Brosix is designed with the modern work environment in mind. This makes it an excellent solution for enterprises looking to improve their productivity. 

The platform is trusted by companies across the world and offers: 

  • Private team network
  • Secure instant messenger
  • Custom team contact lists
  • Chat rooms
  • Text chat
  • Broadcast messaging
  • Audio and/or video calls
  • More

The Brosix app offers real-time communication and collaboration into one, user-friendly application. 

The apps listed above can help you make sense of your business’ communication today and in the future. 


Bringing clarity to your world

If it's on our mind, you'll be the first to know!

Share on facebook
Share on twitter
Share on linkedin

Leave a Comment

Recent Blogs

virtual meeting etiquette
save money using unified communications
improve internal communication in the workplace
benefits of unified communications
unified communication app and software