Regardless of whether your team is working remotely or in-office and irrespective of whether your team is following synchronous or asynchronous communication, you need good communication software to make your team stay connected from wherever they are. Team members can’t act individually, and they need to share the same work environment for better efficiency.
During the last couple of years, tons of good communications software has entered the market which makes group communication like virtual meetings, group discussions, and audio/video conferencing easier than ever.
However, choosing the best tool is an overwhelming process. It often takes a lot of time and thought to figure out what type of platform can help you break the barriers to communication in the workplace.
To make the job easier for you, we have compiled a list of the best 25 team communication apps that have already made their mark by helping thousands of teams to communicate and perform more productively. When used in the right way, these communications software can help companies to provide a collaborative work environment that strengthens employee engagement.
Team communication refers to the exchange of information, ideas, and messages among members of a team or group. It encompasses all forms of communication, including verbal, written, and non-verbal, that occur within the team to facilitate collaboration, coordination, and the accomplishment of shared goals.
Team communication can take various forms, including face-to-face discussions, virtual meetings, email exchanges, instant messaging, and collaborative tools. It involves active listening, expressing thoughts and ideas clearly, and fostering a supportive and inclusive team environment.
Effective team communication plays a pivotal role in achieving business success. Here are some key reasons why it is important:
Overall, effective team communication is a cornerstone of business success. It enhances collaboration, productivity, innovation, and employee engagement while reducing conflicts and improving customer satisfaction. Organizations that prioritize and invest in strong team communication practices are better equipped to achieve their goals and thrive in today’s competitive landscape.
Improving team communication is crucial for enhancing collaboration and productivity. Here are some effective strategies to improve team communication using the right communication tools:
By implementing these strategies and leveraging the right communication tools, you can significantly enhance team communication, collaboration, and overall productivity.
Clariti is one of the best team communication apps as it provides a comprehensive platform that combines email and chat, making it easier for teams to communicate and collaborate more effectively. With its unique fusion of email and chat, Clariti allows teams to cut down on unnecessary emails, eliminate long email chains, and embed emails directly in chat messages for greater context.
In addition, Clariti’s conversation feature allows teams to stay organized and quickly locate important messages or conversations. With Clariti, teams can collaborate in real-time and share files all in one place. This helps businesses increase productivity, as team members spend less time searching for information and more time focused on completing tasks.
Overall, Clariti is a great team communication app that helps small business owners improve productivity by saying goodbye to standalone email and embracing a more efficient way of communication with the perfect fusion of email and chat, cutting down on unnecessary emails, eliminating long email chains, embedding emails directly in chat messages for greater context and staying organized and productive with Clariti conversations.
Clariti is ideal for businesses to boost communication and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime and trusted security of all your workday data.
Slack is a communication platform for large and small businesses. Tick off your to-do list and make progress on your projects by bringing the right people, conversations, tools and information you need together.
Slack is available on any device, so you can find and access your team and your work whether you’re at your desk or on the go. You can use Slack to communicate with your team and organize your conversations by topic, project or anything else that matters to your work.
You can message or call any person or group within your team. Share and edit documents and collaborate with the right people. Slack provides integrations with at least 1000 tools including Google Drive, Salesforce, Dropbox, Asana, Twitter, Zendesk and more. Slack also includes time tracking features through integrations with other tools.
Slack allows users to:
Slack has a great reputation for being reliable and easy to use. When it comes to text-based communication, Slack makes it easy to keep all conversations organized and easy to find.
Asana helps you plan, organize, and manage your team’s work, from start to finish. It is good project management software that also acts as communication software. You can coordinate team tasks, so everyone knows who’s doing what.
Share feedback, files, and status updates. Plus, get a complete view of work so teams tackle the right tasks at the right time.
Managing projects is hard work. It’s easy to lose track of all the moving pieces—and tough to stay up to date. That’s when things fall through the cracks. Asana helps you to organize projects, make communication easy, and meet deadlines.
Asana helps you to keep conversations with teammates, clients, and vendors in one place, and keep everyone on the same page. Using Asana, you can
The clean interface and streamline communication allow millions of people to stay connected at work. Asana has more than 75,000 organizations and millions of users worldwide.
Trello is a visual tool for organizing your project and communications software and collaboration. Trello has more than 35 million registered users who organize all their projects at work, at home, or anywhere in between. Whether you’re planning a website design project, vacation, or company off-site, Trello is infinitely customizable and flexible for your every need.
Similar to Asana, Trello is more focused on project management than raw communication/chatting, but it still has a great deal of flexibility built in and does allow for dynamic conversations within its tools. It’s structured around pulling different cards” into pre-defined statuses, e.g., “in planning”, “in progress”, “done”, which leads to a sleek, simple, flexible UI.
Google Chat is an intelligent and secure communications software, built for teams. From direct messages to team chat rooms, Google Chat provides an integrated platform that makes communication easy and efficient. The current version is for Google Workspace customers only.
Google Chat’s main selling point is how deeply it’s integrated with other Google Suite products, like Gmail and Google Calendar, which are commonly used across industries. It revolves around creating “rooms”, which users can then join to discuss various topics.
Microsoft Teams is a popular communication tool which brings together everything a team needs chat and threaded conversations, meetings & video conferencing, calling, content collaboration with the power of Microsoft 365 applications, and the ability to create and integrate apps and workflows that your business relies on.
Using Microsoft Teams, you can easily move between your work and personal account to stay organized throughout the day. Whether you’re sprinting towards a deadline or helping your kids with their homework, Teams can help you achieve more. Using Microsoft Teams you can do direct chat, group chat or create dedicated channels to communicate with the entire team.
You can make HD audio and video calls for scheduled face-to-face meetings from almost anywhere.
Microsoft Teams offers desktop and mobile apps that connect local and international teams using a robust set of features that include:
Flock is one of the popular communication software for modern teams and businesses. Flock packs more features under chat and channels and it is relatively more affordable when compared with bigger counterparts like Slack.
It supports some of the features like shared notes, reminders, to-dos, polls etc. You can also make audio and video calls and share your screen with your remote team. Flock is available in all formats like web, desktop and mobile. One of the most distinguishable features of Flock is it supports the app in 4 different languages.
Flock is a newer entrant into the app communication game and is most directly in competition with Slack. They have a similar UI and features but are differentiated quite a bit by the fact that Flock is significantly cheaper. It also provides a cool in-app poll and note-taking system.
Chanty is a cloud-based communication platform that combines communication, project management, and automation to help teams work together more effectively. Chanty helps teams improve productivity and business communication. Unlimited message history, task management, file sharing and powerful notifications organize and save your day. Chanty helps you to collaborate and communicate effectively in one place.
Chanty helps you to chat with your team members; communicate using group & 1 on 1 audio/video calls and share your screen; Share instant messages, files or any other content you like; Create, assign, set deadlines and discuss tasks directly in Chanty; Integrate messaging with a variety of apps such as Google Drive, Dropbox, Trello, GitHub, Zapier, Jira, Asana and many others;
Track team workflow by using Kanban Board; Watch YouTube videos, GIFs and social media content; Have quick access to all your chats, tasks and files through Teambook. Chanty has both web and mobile versions.
Chanty, like Flock, is quite Slack-like in design, but it has positioned itself as a simpler, cheaper competitor. In terms of UI, Chanty is somewhat more polished than Flock, and it provides task management features that Slack does not; in this way, it blends some of the best features of both slack and Trello. In addition, its pricing structure is great for organizations that are more budget conscious.
Troop Messenger is a compact group communication platform with amazing security and feature implementation facilitating safe and secured business data sharing. It offers a collaborative work forum for business needs.
Troop Messenger for business is the sure shot tonic for business assisting you in reducing the time used up for manual data circulation and teamwork. Troop Messenger, the business chat application is one among all group chat apps which comes with unlimited group creation.
It is not only an instant messaging for business but also lets you share files of diverse format along with current location and contacts. With its recent version, Troop messenger is good to go for team collaboration across corporates and will be updated with many more professional features which are on the drawing table. Troop Messenger’s main value proposition is in its ability to seamlessly connect teams across different organizations.
Discord is one of the best communication software that lets you create a home for your communities and friends, where you can stay close and have fun over text, voice, and video. Whether your part of a school club, a gaming group, a worldwide art community, or just a handful of friends that want to spend time, Discord makes it easy to talk every day and hang out more often.
Discord’s main unique user feature is its “always-on” voice chat, which leads to a user experience that is great for small, tightly knit teams that want to really feel like they’re working in the same place and having live conversations. It might be overkill for teams that don’t need that kind of constant connection, but it’s a great way to create a “virtual office” if you do.
Pumble is one of the best communication platforms that helps small business owners interact with members across multiple departments and locations via a unified portal. The platform includes built-in search functionality, which allows users to search past messages, shared documents and other data.
Pumble enables enterprises to create private or public digital workplaces with custom descriptions and names to share files and information and collaborate on projects. It offers a variety of features such as web and mobile notifications, tagging, custom channels, API access, drag-and-drop interface, personalized profiles and more. Additionally, administrators can manage user access across multiple groups and view contact details and job roles of members.
Jostle is one of the best cloud-based communication software that helps businesses share news, align teams, invite participants, and recognize contributions. The platform allows employees to discuss topics and share their ideas in an open or closed collaborative environment. Jostle helps employees share information that can be targeted to specific individuals or groups with “like” and “comment” features included.
The system’s “shout-out” feature lets users acknowledge individual or team efforts and broadcast a message to the entire organization. Users can also conduct live polls and share results with their employees. The discussion feature helps teams initiate private conversations or open town-hall meetings to share files and information.
Workvivo is one of the best communication platforms designed to build natural, meaningful bonds between teams, allowing small business owners team managers to reach and engage their employees in ways that traditional tools simply can’t. Workvivo goes beyond instant chat & video – offers an alternative to emails and big meetings and complements tools like Slack, Zoom, and Microsoft Teams by enabling messages to reach further across the organization and stay available over time.
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Brosix is a communication software that helps small business owners to large enterprises streamline communication between internal departments via messaging. It enables users to text multiple team members using chat rooms and deliver announcements across contacts through broadcasting capabilities.
It allows team members to share compressed files, voice recordings and screenshots of browsing history with colleagues. Additionally, it offers mobile applications for iOS and Android devices, which lets users categorize contact lists into groups, receive notifications of new messages and access chat history to track previous conversations.
Bitrix24 is more than just a communication platform. It is more like an online collaboration suite that allows businesses to organize and track interactions with potential or existing clients and partners. This group communication app allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.
Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.
The Workplace app is quickly becoming the go-to tool for small business owners and modern teams looking to communicate seamlessly and securely. Not only does the app make collaboration efficient, but its security protocols keep critical data like files and conversations safe.
Moreover, through integration with popular office-suite platforms and other organizational tools, users can easily introduce new elements into their communication flows without breaking stride. With this kind of power and flexibility at their fingertips, teams have quickly come to appreciate the ability to use Workplace as a central hub for all of their conversations.
If you want to experience the power of having your entire organization on one communication platform, then you should try Pronto. It covers the entire organization from top to bottom and allows its users to send and receive critical organization and keeps everyone on the same page.
Using Pronto you can share any file type—documents, spreadsheets, slideshows, photos, videos, and more. Pronto integrates with all reputable cloud storage repositories, including Dropbox, OneDrive, iCloud, and Google Drive. Using Pronto you can create reminders for yourself or others in your groups—attach files, photos, or videos and assign due dates with auto-reminders for each task.
Using Pronto you can chat via live video with up to 20 participants all streaming video, or up to 400 participants observing. Pronto Meetings allows participants to join via video or audio-only, record the session, change views, share files or your screen. Pronto is all about communication using an all-in-one communication platform that includes:
Pronto is an option for small businesses that want to connect with their employees using one robust platform.
Twist is a communication platform that makes sense of chaotic teamwork. Collaborative conversations are at the core of the platform, with threads that keep discussions easy to access and well-organized. Each thread gets its own topic, and features include:
Mindful features have also been added into Twist, with online indicators, notification control and the ability to stop all notifications when you need time off. If communication is bogging down a business, Twist can help.
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Basecamp is a real-time communication tool that helps teams stay on the same page. With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.
Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, anytime, either through a web browser or through apps compatible with many mobile devices.
Using Basecamp opens numerous features, including:
When work-life balance is severely lacking, Basecamp brings together an easy, project-centric design that keeps everyone in conversation without having to spend more time on yet another meeting.
Zoho, a communication software, offers a little of everything, but Cliq is the company’s communication platform. Cliq has tools that will help teams by offering collaboration, chat bots, task management, video collaboration and more. This real time messaging app enables communication across teams and improve business productivity at your workplace.
Cliq is designed to get the work done on time and optimize your resources with this all-in-one business communication tool that’s more than just chat. Be it Small or Medium Businesses and an enterprise, Zoho Cliq enables business collaboration and automation through integration, bots and commands.
Using Zoho Cliq you can make audio and video calls and it is available on both mobile and desktop version. Using Zoho Cliq you can connect with third party applications including but not limited to Google Drive, Mailchimp, Zoho CRM, Jira, GitHub, and Salesforce with our extensible platform.
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Team App is a sports software that helps with instant communication, automated scheduling and online payments through your own custom app & website. Stack Team App helps clubs to share information and communicate.
Users can customize the app with team logos and colors and link to a club’s social media profiles or websites. Team owners can announce rosters for upcoming matches, display game schedules and send push notifications to team members and parents. The solution can be accessed via native mobile apps for Android and iOS devices.
Zulip is a full-featured, open-source, communication software offering a better alternative to Slack or Microsoft Teams. Zulip provides the benefits of real-time chat, while also being great at asynchronous communication.
Like email threads, Zulip topics create a separate space for each discussion, so different conversations will never get in each other’s way. Team members can save time by reading the topics they care about and maintain focus by replying in context on their own time.
As an open-source platform, Mattermost provides enterprises with secure communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems.
Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more. Mattermost is available for iOS and Android app users.
Crew is a comprehensive communication platform sat connects team members on the frontline, creates meaningful employee interactions, and drives real-time business results. Crew helps organizations align and manage front-line team member goals and communication to improve success across the board.
Features include team communication, scheduling and shift coverage, employee recognition, document and task management, employee surveys, and enterprise management tools. Crew is available for mobile devices via iOS and Android apps
Fleep software is a communication tool that allows users to send messages and files to one another. The software also includes features such as group chat and video conferencing.
Fleep is available for both desktop and mobile devices, and it integrates with a variety of other apps and services. The software is free to download and use, and it offers a variety of features that make it a useful tool for businesses and individuals.
This was our communication software list that can boost effective team communication in every workplace. Apart from this, there are many other communication platforms available in the market that can help team managers embrace and empower effective communication.
Communication is a valuable aspect of working in a team. When most companies switched to remote work during the pandemic, there was a fear of being able to collaborate properly. The quality of communication suffered a lot as employees were no longer working from the same physical location.
With the rise of remote work, there are a plethora of communication software that is available for remote teams. Start by signing up for these platforms.
A team communication software like Clariti allows employees to communicate with each other to get their work done no matter where each team member is located. These tools enable teams to make decisions with agility and accuracy and promote team problem-solving.
Based on organizational structure, communication can be classified into formal and informal communication; based on direction; communication can be classified into downward communication, upward communication, horizontal communication, and diagonal communication; and based on the mode of expression, communication can be classified into verbal and non-verbal communication. Clariti is an internal communication tool that supports both synchronous and asynchronous communication.
Team communication software falls into five major categories
1. Messaging and chat software
2. File sharing software
3. Video conferencing software
4. Document editing software
5. Project management software
Clariti is a team communication software that lets you combine all your communication, including emails, chats, calls, documents in cloud storage, and to-dos, in one app and arrange them based on topic or context. So, whenever you want to refer to any conversation or file, you should be able to retrieve it in a few seconds.
Various types of communication tools include email, audio/video calling (web conferencing), Telephones (smartphones, landlines), sms/text messaging, social networking sites etc. Clariti is a unified business communication tool that supports all communication forms such as chats, emails, voice calls and to-dos. You don’t need separate apps for all these. In Clariti, conversations, emails, to-dos and documents can be organized in Workspaces.
We have used team communication tools like Clariti, Zoho Cliq, Slack, Skype for Business, Microsoft Teams and Flowdock to improve communication and engagement in the workplace. Clariti is a team communication tool that lets you combine all your communication, including emails, chats, calls, documents in cloud storage, and to-dos, in one app and arrange them based on topic or context. So, whenever you want to refer to any conversation or file, you should be able to retrieve it in a few seconds.
The various types of apps that are used for communication are real-time messaging apps, email apps, voice & video conferencing apps, file sharing apps and social intranet apps. Clariti is a unified business communication app that supports all communication forms such as chats, emails, voice calls and to-dos. You don’t need separate apps for all these. In Clariti, conversations, emails, to dos and documents can be organized in Workspaces.
Communication apps are used to connect dispersed workers, non-desk and/or remote workers, freelancers, non-contract employees, temps, etc. from anywhere, anytime. When you use Clariti app for your daily communication, it combines all your communication channels including email, chat, voice calling, screen sharing, documents in cloud storage, and to-do in one app and links all related information in a Workspace.
For every context, a new thread is created, and all the relevant information is linked and stored automatically. Workspace not only makes communication faster; it also eliminates the need to search for any information and the stress that comes with it.
Clariti, Workplace, Pronto, Slack, Asana, Twist, Microsoft Teams, Basecamp, Zoho Cliq and Brosix are some of the most popular communication apps that ensure effective communication, workplace harmony and better employee engagement.
Clariti is the best team chat app which supports direct chat and group chat, besides other communication forms such as emails, shared documents, voice calls and to-dos. When you use Clariti, you can start a group chat with multiple Clariti users on a specific topic.
However, unlike channels Clariti group chats are not rigid. Group members can be added and removed on the fly. Consequently, group members only get chat alerts on issues that are important to them. This helps you avoid unwanted messages from multiple groups. So, you are not overloaded with too much unnecessary information.
Basically, a team communication app is any tool, software, or platform that helps team members to collaborate and work productively towards achieving a specific goal. Team communication app plays a great role in remote and hybrid work environments, where they support effective asynchronous communication among employees.
Clariti is a team communication app that lets you combine all your communication, including emails, chats, calls, documents in cloud storage, and to-dos in one app and arrange them based on topic or context. So, whenever you want to refer to any conversation or file, you should be able to retrieve it in a few seconds.
Clariti is the best app for team chat that combines all collaboration tools, including email, chat, calls, documents on cloud storage, and to-do in one app and links all related information in a Workspaces. Clariti team chat app is easy to use, and it doesn’t require any training. Businesses may find it extremely convenient to own and use Clariti.
You can use Clariti to communicate with each other using emails, chats, calendar events, to-dos, and calls using a single application. There is no need to use different communication channels and shift between multiple apps. When you use Clariti, you will not feel any stress trying to remember all the connected conversations in memory. Clariti eliminates the need to search across many apps looking for information and makes it easy to see the big picture without effort.