Workplace communication plays a major role in productivity, efficiency, job satisfaction and employee turnover. No matter which communication channel you use, you’ll need to follow this basic business communication etiquette when you interact with your coworkers.
Don’t just hear, genuinely listen. No matter what level you are at on the totem pole, listening is essential to any successful communication.
As John Mayer would say, say what you need to say. Get to the point, there is no need to beat around the bush. Clear communication saves employees time and being direct always works out for the better.
If you don’t understand something, ask so you can understand! If you aren’t understanding chances are someone else has the same question too. Trying to complete a task without the proper knowledge will end up just leading to more time wasted.
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In today’s geographically dispersed teams, context-based communication is key for efficient workflows. Having clear communication is a crucial online communication etiquette. When you communicate with context the other person understands exactly what you are referring to. This reduces misunderstanding and lost productivity through rework.
Explain your reasoning, and thoroughly explain your ideas. Do not assume the other person has the same knowledge of the subject as you. Be sure to provide necessary details so they can understand the big picture.
Learning how your recipients like to be communicated with will lead to better understanding and less stressful communication. If someone doesn’t like emailing, they probably won’t get back to you as fast on this medium.
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Business and technology are inseparable. Technology improves business communication and increases employee efficiency. Technology helps to overcome communication barriers especially for geographically dispersed teams. Good tools help employees leverage their talent, improve morale, and boost the productivity.
Be open to suggestions and criticism. Stubbornness won’t get you anywhere, especially in a workplace setting.
It is important to communicate frequently to remain on the same page and continue to build a healthy professional relationship.
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This is another verbal communication etiquette in the workplace that is often neglected. It is important to not only listen and hear, but to respond. Respond to message in a timely manner to keep the conversation going.
Leave us a comment on your best tip for effective communication.