Quite often, in organizations, employees will use selected online communication tools to interact with one department and a different tool to communicate with another. As the number of departments and tools increases, this gets quite complicated and unsustainable.
Good communication software should provide users with a single platform to communicate. Using a variety of tools and services for your internal communication will lead to information silos and blind spots. This situation can be avoided by using a single platform and make sure all team members are always on the same page.
Let’s look at the key characteristics of an effective business communication tool.
No communication silos
Many organizations believe that using specialized tools for each task gives flexibility to their employees. They don’t realize the negative impact of using too many disconnected systems. For example, many organizations use one tool for email, and many different tools for chat, shared documents, and social media management. While these tools are helpful, the lack of connection between them reduces productivity due to the time spent switching between them and searching for information in disconnected silos. A good online communication tool must keep all related communications linked be it chat, email, documents, to dos and social feeds.
Integrated Apps
Aggregating disconnected communication tools in one aggregation app doesn’t work. This may seem like solving the problem of using too many apps, but it doesn’t. Users still use multiple apps and the information is still disconnected, they are simply accessible from one place. The ideal communication app must not only have all apps accessible from one place, but the related information from all apps must be connected.
Access from anywhere
Gone are the days when the workplace was confined to an office. In today’s digital workplace, remote working and work-from-home are becoming the norm. Face-to-face meetings are slowly becoming a thing of the past and 95% of the workforce are keen to use online business communication tools instead of in-person meetings. You need cloud-based communication software that can be accessed from anywhere.
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No training necessary
The business communication tool that you are using should be easy to use and easy to adopt. The last thing you want is to spend money on a tool and then spend more money on training your employees to use it. Also, most people resist using a new tool if it is complex to get started. Inertia always wins!
Sound security
One major concern when it comes to business communication is security. When you have thousands of employees sending emails, messages, sharing, downloading files, and having remote conferences, you should make sure that your data is safe.
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Clariti has it all
First, Clariti is robust enough to combine multiple communications like email, chat, document sharing, voice calling, and social feeds into one single application. Clariti is one of the most effective communication tools that is easy to use and there is no training needed. With Clariti, you can easily search and retrieve any information you want across multiple communications like chat, email, shared documents. Clariti automatically connects all related information in ways that are meaningful to you. This connected information can include emails, chats, documents, and social feeds among others. This preserves context that is otherwise lost when the related conversations are stored in silos.
Sign up for Clariti today to avoid information silos and preserve context across conversations.
Frequently Asked Questions
How do you use the right communication tools?
In today’s business world, effective communication is more important than ever. With so many different digital tools available, it can be hard to know which ones to use and when. Here are some tips to help you choose the right communication tools for your needs.
First, consider the purpose of your communication. Are you trying to reach a large audience, or just a few people? If you’re trying to reach a wide audience, then email or an online forum might be the best option. If you’re only trying to reach a few people, then a phone call or face-to-face meeting might be better.
Next, think about the level of detail you need to communicate. Some communications only need to convey general information, while others need to be more specific. For example, if you’re sending out a mass marketing email, then you probably don’t need to go into too much detail. However, if you’re sending out a report to your boss, then you’ll need to be more specific.
Finally, keep in mind the time factor. Some communications can wait a few days or even weeks, while others need to be sent right away. If time is not of the essence, then you have more options for communication tools. If time is critical, then you’ll need to choose a tool that can get your message across quickly, such as email or instant messaging.
By keeping these factors in mind, you can choose the right communication tools for your needs and ensure that your messages are always clear and effective.
Which is the most effective tool for business communication?
Clariti is the most effective tool for business communication as it combines all your communication including email, chat, voice calling, screen sharing, documents in cloud storage, and to-do in one app and links all related information in a Workspace. For every context, a new Workspace is created and all the relevant information is linked and stored automatically. Workspace not only makes communication faster, it also eliminates the need to search for any information and the stress that comes with it.
What communication tools are typically used in businesses today?
Email, video conferencing, instant messaging, and VoIP are some of the most popular communication tools used in businesses today. Each has its own advantages and disadvantages, so it’s important to choose the right tool for the job at hand. For example, email is great for written communication that can be reference later, but it’s not well-suited for urgent messages. Video conferencing is perfect for meeting with remote team members or clients, but it can be expensive and requires a good internet connection. Instant messaging is ideal for quick questions or short updates, but it’s not conducive to more in-depth conversations. And VoIP is a cost-effective way to make calls, but it doesn’t offer the same quality as a traditional phone call. By understanding the strengths and weaknesses of each tool, businesses can choose the best option for their needs.
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