Internal communication tools for 2023 can help employees connect with the vision and goals of the organization and improve employee engagement, motivation, focus, enthusiasm and overall productivity of the company. Effective employee communications platform produces happy, effective, productive employees that positively contribute to organizational growth.
An ineffective employee communications platform breeds confused, unproductive, and disengaged employees. While companies with good internal communication are four-times as likely to have high levels of engagement, disengaged employees could cost organizations over $450 billion per year.
Internal communication in the workplace
In this era of working from home, employees are no longer working together in the office. A study reveals that at the height of the pandemic lockdown, 60% of the world’s population was working from home. Even after the pandemic, 26% are planning to continue to work from home occasionally or permanently.
Though there are a lot of benefits associated with remote working like increased productivity, cost savings, better work-life balance etc, there are many drawbacks too. Employees are finding it difficult to “switch off” after work. They often get stuck in long and never-ending group chats that demand their attention 24/7.
It puts pressure on them to be online & available all the time. The biggest challenge is to have robust internal communication tools and techniques to enable employees to work from remote locations just like working together at the office.
In this article, we have identified the best corporate communication software and strategies that will help companies to boost their productivity by bridging the gap between employer and employees.
25 best internal communication software tools for 2023
We have identified the 25 best corporate communication software in the workplace for 2023 will help to bridge the gap between employer and employees and boost productivity by improving employee engagement.
1. Clariti
Clariti is one of the best corporate communication software for small business. Clariti believes that subject chats are the key to improving internal communication. Traditional messaging apps like Microsoft Teams and Slack aren’t designed for the complexities of workplace communication. They lack the context and flexibility that teams need to get their work done.
Emails, on the other hand, are often overloaded with content that isn’t relevant to the recipient. This makes it difficult to find the information you need when you need it. Clariti’s subject chats help to solve these problems by providing a single place for teams to discuss specific topics. This helps to ensure that everyone has the information they need when they need it. Ultimately, Clariti helps to improve communication by providing the context and flexibility that teams need to be successful.
Clariti allows users to share so much more information on a specific topic than just text messages. Users can link emails, files, social media feeds etc in their messages for more focused, context-based conversations. Clariti provides an easy way for teams to stay up-to-date on their day-to-day work irrespective of their geographical location.
Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime, and trusted security of all your workday data. Clariti is a free cloud-based tool that can be accessed from anywhere with a browser and internet connection.
2. Swit
Swit, one of the best employee communications platforms for employees, brings just the right amount of everything for collaboration – from chat to ideation, to file sharing, to task management. With Swit, you can turn your conversation into trackable tasks and share the full context of tasks to chat simply by drag and drop unlike any other. You don’t have to get frustrated any longer to go back and forth between chat and tasks, losing context.
3. Mio
Mio is one of the company communication platforms that helps companies connect their chat and collaboration tools across multiple platforms. Mio allows teams to seamlessly communicate and collaborate across different messaging apps, such as Slack, Microsoft Teams, and Webex Teams. With Mio, teams can work together in real-time, share files and messages, and stay connected even if they are using different chat apps.
Mio provides a centralized hub that allows teams to manage all their messaging channels in one place, improving productivity and reducing the need to switch between different apps. Mio also enables teams to maintain compliance and security across all their messaging platforms by allowing administrators to set policies and manage user access. Overall, Mio helps organizations streamline communication and collaboration, making it easier for teams to work together effectively and efficiently.
4. Stashcat
Stashcat is a corporate communication software for businesses and organizations. It provides end-to-end encryption for all communication, which means that only the sender and intended recipient(s) can read the messages. Stashcat offers a range of features to support team communication and collaboration, including group chats, voice and video calls, file sharing, and screen sharing.
Stashcat is used by a variety of organizations, including businesses, government agencies, and healthcare providers, who need a secure and reliable messaging platform for internal communication and collaboration.
5. Slenke
Slenke is a cloud-based company communication platform that is designed for businesses of all sizes. The software offers a range of features to help teams work together more efficiently, including task and project management, team messaging, time tracking, and document management.
One of the key features of Slenke is its customizable project management dashboard, which allows users to view all tasks, deadlines, and progress at a glance. Slenke also offers a team chat feature that allows team members to communicate in real-time, share files and images, and collaborate on tasks and projects. Additionally, Slenke has a time tracking feature that allows users to track their time spent on tasks and projects, which can be useful for billing clients or analyzing productivity.
6. Rapporr
Rapporr is a secure corporate communication software that allows teams to communicate and collaborate in real-time. The app offers a range of features, including group messaging, file sharing, voice and video calls, and task management. Rapporr is designed to be a simple and intuitive app, making it easy for teams to stay connected and work together efficiently.
One of the key advantages of Rapporr is its security features, which include end-to-end encryption and multi-factor authentication to ensure that all communication and data remains private and secure. Overall, Rapporr is a useful tool for teams of all sizes that need a secure and reliable communication and collaboration app.
7. SEDNA
SEDNA is a cloud-based company communication platform that offers a range of tools to help teams collaborate more effectively on email-based communication. The platform is designed to streamline email workflows, reduce email clutter, and improve team collaboration on email-based projects.
SEDNA also offers a range of integrations with other software platforms, such as Slack, Microsoft Teams, and Salesforce, to further improve team collaboration and productivity. Overall, SEDNA is a useful platform for teams that rely heavily on email-based communication and want to streamline their workflows and improve collaboration.
8. Pumble
Pumble is a secure corporate communication software and collaboration app that offers real-time messaging, voice and video calls, and file sharing. The app is designed to be a simple and intuitive tool for teams to communicate and collaborate, with features such as group chat, channels, and direct messaging.
Pumble also offers integration with other tools, such as Google Drive and Trello, to streamline team workflows and increase productivity. The app is available on desktop and mobile devices, making it easy for teams to stay connected and work together from anywhere.
9. MangoApps
MangoApps is a cloud-based corporate communication software that offers a range of tools to help teams work together more efficiently. The platform includes features such as team messaging, task management, file sharing, and video conferencing.
MangoApps is designed to be an all-in-one platform that allows teams to manage their communication and collaboration in one place, eliminating the need for multiple tools. One of the key advantages of MangoApps is its customization options, allowing organizations to tailor the platform to their specific needs and branding.
10. Jivesoftware
Jive Software is an employee communications platform that enables teams to connect and work together in real-time, regardless of their physical location. Jive offers features such as instant messaging, video conferencing, file sharing, task management, and social networking.
With Jive, organizations can improve productivity, foster innovation, and strengthen relationships among team members. Their software is used by a wide range of industries, including healthcare, finance, government, and technology. Jive was founded in 2001 and is headquartered in Campbell, California.
11. pimentaCHAT
pimentaCHAT is a corporate communication software that lets you make a video or audio call to more than 50 people at the same time. PimentaCHAT lets you reduce emails by including relevant participants with the @username mentioned to notify them immediately. pimentaLIVE lets you make video or audio calls with screen sharing for more efficient teamwork.
12. Discord
Discord is a corporate communication software for gamers but is also used by other communities for its versatile voice, video, and text communication features. It allows users to create or join servers where they can communicate with other members through channels, which can be organized by topic or activity.
Users can also send direct messages to other members and create group messages. Discord offers both voice and video calling features, as well as screen sharing capabilities, making it a popular tool for online gaming, virtual events, and remote team collaboration.
13. Flowdock
Flowdock is a company communication platform that enables teams to communicate, share files, and track progress in real-time. It offers a shared inbox for messages, integrations with various tools, and customizable workflows to suit different team needs. With Flowdock, teams can stay organized and stay on top of their work by bringing all their communication and work-related activities into one place.
14. Jandi
Jandi is a corporate communication software for teams that allows teams to communicate, share files, and manage projects in one central location. It offers a chat feature for real-time communication, a task management tool to keep track of projects and deadlines, and a file sharing system to store and access important documents. Jandi also includes integrations with various third-party tools, including Google Drive and Trello, to streamline workflows and improve productivity. With Jandi, teams can work more efficiently and effectively by having everything they need in one place.
15. Mattermost
Mattermost is a self-hosted corporate communication software that provides real-time messaging, file sharing, and video conferencing capabilities. It is designed to be highly customizable and can be integrated with various third-party tools and services.
Mattermost offers end-to-end encryption for security, and it allows teams to control their data by hosting it on their own servers. The platform also has an open-source codebase, which means that it can be customized to meet specific team requirements. With Mattermost, teams can collaborate securely and efficiently, while maintaining control over their data and communication.
16. Workvivo
Workvivo is a new breed of employee communication platform designed to build natural, meaningful bonds between teams while helping companies reach and engage their employees in ways that traditional tools simply can’t. Workvivo brings your people together, wherever they are. It’s your company intranet, internal comms tool, employee app, all merged into one familiar social experience at the very heart of your digital workplace.
17. eXo Platform
eXo Platform is an open-source employee communications platform that provides a wide range of collaboration and productivity tools for teams. It offers features such as team collaboration spaces, document management, task tracking, forums, wikis, and more. The platform also includes social networking capabilities, allowing teams to engage in conversations and share knowledge easily.
eXo Platform is highly customizable, with a modular architecture that allows teams to add or remove features based on their needs. It also offers integrations with various third-party tools, such as Google Drive, Microsoft Office, and Dropbox. With eXo Platform, teams can work more efficiently and effectively, by having everything they need to collaborate and communicate in one centralized location.
18. Chanty
Chanty is a cloud-based team communication and collaboration tool that allows teams to chat, share files, create tasks, and collaborate in real-time. It offers features such as group and private messaging, audio and video calls, screen sharing, and integrations with other apps like Trello, Asana, and Zapier.
With Chanty, teams can easily organize their conversations, files, and tasks in dedicated channels, making it easier to find information and stay on top of their work. It also has a simple and intuitive interface, which makes it easy to use and learn, even for non-tech-savvy users. Chanty is designed to help teams work smarter, faster, and more efficiently, ultimately increasing productivity and improving collaboration among team members.
19. Connecteam
Connecteam, the leading employee communications platform for the mobile workforce, helps organizations address internal communication needs in times of crisis. Connecteam gives organizations the ability to reach 100% of their employees right on their smartphone with their very own internal employee app. Connecteam streamlines employee management, helping companies to communicate, engage, and manage their remote employees from one place.
20. MyHub Intranet
MyHub Intranet is a corporate communication software that is designed to improve internal communication in an organization. It combines customer relationship management, content management, collaboration tools, analytics and personalization in one powerful digital platform.
With MyHub Intranet, teams can access vital documents quickly and easily with advanced document search capabilities, while sharing unique data with friends and colleagues securely. Engage users in active conversations through message boards and chatbots to solve complex problems together. Streamline employee onboarding processes with automated tasks such as contract sign-off and benefit enrollment.
21. Talkspirit
Talkspirit is an employee communications platform that brings all your employees together in a secure online space, wherever they are, even without an email address. By centralizing your news, events, documents and discussions in one place, Talkspirit provides a better way to spread the culture, share values and connect across the company.
22. Brosix
Brosix is a corporate communication software that lets users streamline and secure their internal communication. With Brosix, your team will receive a secure internal communication network that comes with a full range of collaboration features. All of these features are included in one user-friendly package, saving your team members’ time.
These collaboration features are peer-to-peer and fully encrypted, meaning your team members can collaborate in complete security. From file transfer, screenshot and screen-sharing to co-browsing, virtual whiteboard and chat rooms, Brosix has all of the features your team will need.
23. Simpplr
Simpplr is a corporate communication software that helps companies connect their workforce by streamlining internal communications and forging employee connections. Simpplr claims that employee adoption rates for their products are many times higher than industry averages, and it integrates well with other world-class, cloud-based technologies.
24. Flipsnack
Flipsnack is a secure corporate communication software that allows everyone to transform any boring PDF like incident management handbooks, company newsletters, policy and framework documents, or even onboarding publications into an interactive experience and share them both easily and confidentially.
Flipsnack also offers a broad range of interaction statistics such as the total number of clicks, impressions, page visits, and even the average reading duration for each document. You can also choose to connect your internal documents with Google Analytics and Google Tag Manager for better insights.
25. Lifesize
Lifesize connects people to make the workplace great. Lifesize enhances all of the different ways your team communicates, from one-on-one audio and video calls to large company meetings across multiple locations.
These internal communication tools will help organizations overcome communication challenges that every team faces – coordinate across different time zones, manage information silos and overcome language and cultural barriers.
Best internal communication strategies for businesses
Effective internal communication is crucial for any business to achieve its goals and objectives. It helps employees understand their roles and responsibilities, stay informed about important information, and collaborate efficiently.
However, with the rise of remote work and hybrid work models, businesses are facing new challenges in maintaining effective internal communication. In 2023, companies need to adopt new strategies and tools to ensure smooth communication and collaboration among employees.
To achieve this, businesses need to have a comprehensive communications plan in place, incorporating the best practices of internal communication. They need to leverage company intranet and mobile apps to facilitate seamless communication, enhance employee engagement, and build a cohesive workplace culture.
This section will explore the various internal communications best practices/ employee communication strategies that businesses can implement in 2023 to improve communication and collaboration among employees.
1. Documented communication strategy
Have a well-documented internal communication strategy in place to guide you and your team to cover most work scenarios. The strategy must be specific and include goals, objectives, key messages, communication methods and channels that will be used etc.
2. Communicate regularly
Communicating regularly with your employees will help you to build trust and avoid misinformation and rumors. It will also help you to improve employee productivity, engagement and morale.
3. Communicate clearly and concisely
Not only should your communication be engaging, but it should also be concise and written with correct spelling and grammar without unnecessary jargon.
4. Don’t use multiple communication channels
A unified communication tool brings all internal communication together in one application. With these types of tools, all your internal communication will be in one place including email, chats, calls social feeds, and cloud storage. Without this, most of the employees will be wasting time toggling between different applications rather than doing productive work
5. Encourage two-way feedback
Companies should encourage two-way communication between the management and employees. Management should focus on listening to employees’ feedback, opinions, recommendations frequently.
6. Ensure top management support
The top management of the company should encourage and support internal communication planning and efforts. But unfortunately, only 32% of employees feel that their company’s top leaders were communicating effectively.
7. Identify communication champions
Companies should identify and encourage internal communication champions from diverse teams to promote the communication efforts that the company is taking.
8. Emergency communication system
During emergencies and crises, companies should have a reliable system to communicate with their employees in a fast, effective and easily accessible manner.
9. Make it easy to find the right information
The internal communication tool that you are using should be able to help your employees to quickly find any information, when they need it. Most of the time, employees spend a lot of time searching for files and documents or recreating the same files just because they can’t find them.
10. Avoid internal communication silos
Companies, in their quest to equip their employees with the best internal communication tools, end up subscribing to a lot of software, which results in communication silos. Since most businesses use various internal communication tools for their day-to-day communication, it is very easy to create silos of information.
Searching across these silos is tedious, time-consuming and unproductive. IDC data shows that a knowledge worker spends about 2.5 hours per day searching, which is about 30% of their workday. For an organization that employs 50 workers, with an average annual salary of $60,000, the cost of unproductive searches amounts to $3 million per year. Hence the internal communication tool that you are using at your workplace should address this problem.
11. Integrate with corporate culture
Integrate your internal communication with your company’s culture. Companies that can form a better connection with their employees are 20-25% more productive.
12. Reward and recognize outperformers
Employees are more productive when their feedback is taken seriously, and their work is recognized. So, establish rewards and recognition programs for your teams.
13. Be the first to convey important news
Whenever anything material happens within the company – good or bad – be the first to let your employees know about it before they get to hear from the outside world
14. Leverage cloud communication technology
During this pandemic, a significant number of employees are working remotely. Having a cloud-based employee communications app will help you to reach all your employees quickly and easily
15. Evaluate your communication
No matter what steps you take to improve internal communication tools and techniques, it is important that you have a mechanism in place to evaluate your work. Without a proper system of evaluation, you will be operating in the dark and won’t know if your efforts have been successful or not.
16. Free and uninterrupted internal communication
Though the internal communication tools for small business play a key role in employee engagement, it is often a neglected issue. Free and uninterrupted internal communication tools in business organization results in higher employee engagement, better customer service and more profits. It has been shown that companies with connected employees are 25% more productive.
According to a study, 74% of employees feel they are missing out on company information and 85% of employees feel motivated when management offers regular updates on company news. For organizations, effective internal communication tools for employees are critical to perform their duties and responsibilities efficiently.
17. Facilitate remote working
After the pandemic, remote teams are likely to account for 40% of the global workforce. 83% of workers believe that they don’t need to work in an office to be productive. More than two-thirds of employers have seen increased productivity among their remote workers.
Companies such as Dow Chemical, Best Buy, British Telecom, and more have seen a 35% to 40% increase in productivity from their remote workers. Hence your internal communication tools should make remote working seamless.
18. Don’t lose sight of the big picture
When you use too many tools for your internal communication, you may spend a lot of your time toggling between multiple windows looking for the information. If you want to refer to a specific conversation or files, you will have to search in multiple places and remember all the information in memory to visualize the big picture. The communication tool must be able to automatically connect all related information no matter where it resides. This will make it easy to naturally see the big picture.
19. Use social tools in workflow
Social media is increasingly becoming an important tool in digital marketing and for getting instant feedback from customers. Unfortunately, social media feeds are independent of other communications creating silos. Younger employees believe in integrating social media with the workplace.
A study by Cisco reveals that 56% of young professionals won’t work at a company if they were not provided access to social media. Apart from companies providing online communication tools, 49% of younger workers are already using social tools for their internal communication and collaboration. A study shows that 40% of millennials would even pay out of their pockets for social collaboration tools to improve productivity. It is imperative to use tools that naturally integrate social media in the day-to-day workflow.
20. Avoid email overload
Your internal communication should pay attention to this serious problem of email overload. Employees spend more than half their day checking emails. The Washington Post suggests that the average worker spends about 4.1 hours a day checking their inbox. Though it is not possible to eliminate emails, you can reduce your teams’ emails by up to 75% when you use the right internal communication tool.
21. Provide seamless access to cloud documents
Any internal communication tools used in business organization should integrate with all the major cloud storage drives such as OneDrive, Google Drive, Dropbox, pCloud and Mega. So, when your team is working remotely, they don’t have to worry about having access to all their work. Once you integrate your drives with your workplace communication tool, you will have instant access to all your files anywhere, anytime. This will remove a key productivity barrier.
22. Reduce unnecessary meetings
An Atlassian study recently found out that on average, employees waste about an hour a day in meetings. That comes down to 30 hours a month and over 300 hours in the whole year. Any internal communication tools used in an organization should have voice calling, screen sharing, group events, group chats, and direct chats. These features will help your employees to be more productive by reducing unproductive meetings and expensive and time-consuming business travel.
Effective internal business communication also has a significant positive impact on how remote teams collaborate. After the pandemic, remote teams are likely to account for 40% of the global workforce. Organizations need better internal communication tools that will help remote teams to communicate and collaborate better.
Conclusion
Having effective internal communication tools and strategies in place is crucial for achieving business goals and objectives. A well-defined communications plan with the right tools and best practices can help businesses effectively convey important information, foster employee engagement, and improve overall collaboration within the organization.
With the availability of a range of internal communication tools and strategies, businesses can choose what works best for their unique needs. These tools can range from a company intranet, mobile app, to virtual meeting platforms, chat and file sharing tools, and more.
By embracing these tools and adopting best practices, businesses can create an environment that encourages employees to communicate openly and effectively, leading to improved productivity, job satisfaction, and overall business success. The key is to invest in the right tools, implement an effective communication plan, and continuously evaluate and improve the strategies being used to ensure ongoing success.
Frequently Asked Questions
What are the 25 best internal communication tools?
Clariti, Swit, Mio, Stashcat, Slenke, Rapporr, SEDNA, Pumble, MangoApps, Jivesoftware, pimentaCHAT, Infinity, Flowdock, Jandi, Mattermost, Workvivo, eXo Platform, StaffConnect, Connecteam, OnSemble, Talkspirit, Brosix, Simpplr, Flipsnack and Lifesize
What is Internal Communication?
Internal communication is the various ways in which employees communicate with each other. While this was mostly done by meeting in person, with the rise of remote and hybrid work, technology has come to play a big role in facilitating internal communication. Tools commonly used include chat, email, cloud documents, video conferencing and phone calls.
Internal communication helps employees connect with the organization’s vision and goals and improve employee engagement, motivation, focus, enthusiasm and overall productivity of the company.
What are the best business communication tools for internal communication?
Clariti is one of the best business communications tools for internal communication that brings all communications to one place, including emails, chats, calendar events, to-dos, and calls. Clariti also connects all related communications as if it is one conversation. There is no need to shift between many apps, and there is no need to stress trying to remember all the connected conversations in memory.
Clariti eliminates the need to search across many apps looking for information and makes it very easy to see the big picture without any effort. Clariti allows you to put all related items inside a Workspace, including email, conference chat, social feeds, and To-Do.
What is an internal communication tool?
An internal communications tool is any type of technology that is used by a business for communication or information exchange between employees and the organization. Using an internal communication tool, you can email, chat, call, screen share, schedule to-do, store documents etc. Companies can either use multiple internal communication tools or they can use one unified SaaS platform like Clariti.
What are internal communication strategies?
An internal communication strategy provides a plan for the company to communicate with their internal and external stakeholders. When a company lacks an internal communication strategy, it fails to achieve its desired objectives. Internal communication strategy plays a key role in employee engagement.
Having a well-documented internal communication strategy result in higher employee engagement, better customer service and more profits. Typically, companies that have implemented Clariti as part of their internal communication strategy have witnessed 25% more productivity.
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