Internal communication is all about promoting effective team communication. Working in the comfort of your home and avoiding the traffic stress is not a luxury anymore. A study reveals that at the height of the first Covid pandemic lockdown 60% of the world’s population was working from home. Even after the pandemic 26% are planning to continue to work from home occasionally or permanently. Current events have forced remote working upon the working population and robust internal communication tools and best practices are needed to bridge the gap between home and office.
Though there are lot of benefits associated with remote working like increased productivity, cost savings, better work-life balance etc; there are many drawbacks too. Employees are finding it difficult to “switch off” after work. They often get stuck in long and never-ending group chats that demand their attention 24/7. It puts pressure on them to be online & available all the time. The biggest challenge is to scale up the internal communication.
According to a recent study on remote working, almost two-thirds of remote workers want their employees to provide them better internal communication tools to improve collaboration with their colleagues. Another study shows that when the internal communication tool succeeds in actively engaging employees both within and outside their organization, sales increases by 20% and profitability increases by 21%.
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We have identified 15 of the best internal communication tools that will not only help your business to survive, but thrive during these difficult times.
Clariti is a business productivity web app that brings your emails, chats, calls, to-dos, & shared documents… in one app and automatically organizes related items in “TopicFolders”. Clariti’s TopicFolders look and feel like Desktop Folders but do so much more. Unlike Desktop Folders that can only store files, TopicFolders hold emails, chats, documents, to-dos, and calls on the Web. Continue working with emails, chatting with coworkers, sharing documents and whatever else you do at work. Clariti works behind the scenes to keep all your work organized by topic in a TopicFolder. Automatically. Without the hassle. TopicFolder allows you to easily see the big picture behind your communication and make informed decisions.
Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime and trusted security of all your workday data. Clariti is free with paid options for premium features.
Swit brings just the right amount of everything for collaboration – from chat to ideation, to file sharing, to task management. With Swit, you can turn your conversation into trackable tasks and share the full context of tasks to chat simply by drag and drop unlike any other. You don’t have to get frustrated any longer to go back and forth between chat and tasks losing context. No more pain from different UI/UX, scattered data silos, overlapped features, repeated custom settings in a disjoint multi-app environment. Wherever your goal takes you, your team will get there faster than ever on Swit—the all-in-one-for-all workspace.
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If due to some reason if you are working on one platform and your colleagues and clients are using a different platform, then you can use Mio. It works in the background of your chat apps. It helps users to send cross-platform messages to colleagues and clients on Slack, Microsoft Teams, or Webex Teams. It enables cross-team collaboration between employees who use different chat apps. So, it lets you chat with external business contacts without managing multiple accounts.
Stashcat’s channels for teams and groups are not limited to any number of participants. You can create a channel for individual departments, teams, or the entire organization, even if there are 50,000 or more participants. Administrators retain control over all communication via read and write rights. Using Stashcat you can exchange ideas with one another in individual or group conversations. Conversations allow two to ten people to talk to, are always end-to-end encrypted and allow all types of data to be shared.
With Stashcat, each user has their own file repository in which files can be stored, accessed and used at any time. In addition to this personal file storage, each conversation and each channel has its own storage for shared files. Each file repository offers the option of creating folders to organize your files perfectly. Stashcat’s video conferences allow up to 75 people to exchange ideas in a closed, virtual room.
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Slenke enables seamless team collaboration by bringing the right information in front of you. It helps to keep the team on the same page with encrypted in-app messaging, posts and file sharing. Using Slenke you can organize project resources and workloads with assignable tasks, project boards and workload calendars. Using Slenke you can organize and manage projects, communicate with your team, manage and assign tasks, track your time etc.
Rapporr enables you to separate your work messages, files and images from your personal life. All your work-based messages and content is within one, secure purpose-built app for business. Rapporr works across all iOS and Android devices so no one in your team gets left behind.
SEDNA’s smart team communication software unifies all messages, data, and documentation to reduce email volume and help teams focus on the work that matters—wherever they are. By creating one home for all internal and external team communication, SEDNA cuts down on email volume by up to 95% and brings collaboration, scalability, and efficiency to company workflows. Using SEDNA global and remote teams can work as one through a shared inbox that keeps the whole team on the same page and makes sure nothing—ever—slips through the cracks.
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Pumble enables real-time communication across all your teams. Pumble helps connect everyone in your company regardless of their location. Using Pumble you can organize conversations with channels and threads. You can customize web and mobile notifications. You can manage members, channels and permissions. You can also send direct messages, make video and group conference calls. Pumble is available across all the mobile and web platforms.
MangoApps helps companies modernize their employee-facing applications. It brings intranet, communications, training & work management together in one platform to provide the most adaptable, intuitive, and unified experience in the market today.
Jive’s groundbreaking PeopleGraph™ technology uses machine learning to map the relationships between people, content and activities across your digital ecosystem. It understands your people – their jobs, their skills, their needs – and it uses this intelligence to deliver the information they need, exactly when they need it. Using Jive you can unite your people, content and resources in one easy-to-use platform. It can ignite communications in every direction: top-down, bottom-up, peer-to-peer.
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pimentaCHAT is a unified collaboration and communication tool for companies, universities, associations and churches. pimentaCHAT lets you make a video or audio call to more than 50 people at the same time. It is a central platform for cooperation. It doesn’t matter what kind of work you want to do. PimentaCHAT let you reduce emails by including relevant participants with the @username mention to notify them immediately. pimentaLIVE lets you make video or audio calls with screen sharing for more efficient teamwork. You can take pimentaCHAT anywhere with web, desktop & mobile apps, LiveChat clients and SDK.
Infinity is a work management system that will allow you to organize all your work, however you want, regardless of whether you’re dealing with projects or not. It offers 24/7 customer support that’s there to help you with any issues or questions you might have regarding the app. It’s a great choice for remote teams, as it offers all the features you need to get work done—even when you’re not in the office together! It helps you manage all your work in one place, without having to switch to other tools day in and day out.
Flowdock brings all of your conversations, work items and tools into one place. Using Flowdock you can prioritize work, solve problems, search and organize across teams, locations and time zones. Flowdock is available in both iOS App Store and Android Store. It is available for a subscription fee of $3 per user per month and an enterprise version with more bells and whistles is available for $9 per user per month. A 30-day trial license is also available for no cost.
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Jandi helps your team to easily organize work group chats, smart search files and more in a single unified platform – Chat, collaborate & unlimited video calls. Using Jandi you can search by keyword, chat room, file type, date etc. You don’t need all the information to search for files. Just type a few words to narrow down the search. Also, all the files you upload in JANDI do not expire, and are accessible anytime, anywhere. You can also integrate services that you are already using to JANDI with just a few clicks and receive reminders and notifications from Trello, JIRA, Google Calendar, and more!
As an alternative to other proprietary internal software, Mattermost brings all your team communication into one place, making it searchable and accessible anywhere. It’s written in Golang and React and runs as a production-ready Linux binary under an MIT license with either MySQL or Postgres. You can use Mattermost from your iOS or Android phones and tablets or with installed apps on Windows, Linux and Mac. Mattermost can be used with dozens of community integrations and applications, including Jira, IRC, XMPP, Hubot, Giphy, Jenkins, GitLab, Trac, Redmine, SVN, RSS/Atom and many others. You can also build and share your own apps using Mattermost APIs and drivers.
We hope the internal communication tools discussed above keep both your remote and on-site team informed, engaged and motivated to help your business succeed in these tough times.