internal communication tool

Web-based communication software is essential for businesses and organizations of every size. It needs to be secure, easy to use and offer a wide range of features that will help teams effectively collaborate no matter their physical location.

A good web-based communication solution should include voice and video chat capabilities; file sharing, task management and white boarding opportunities; mobile applications; meetings profile customization; integration to other business systems such as customer relationship management (CRM), or enterprise resource planning (ERP); work tracking options; social media integration; reminders, alerts and notifications; private messaging capabilities – all this within an intuitive framework that ensures user friendly navigation. Such comprehensive features make possible for team members scattered across different time zones to access the same resources at the same time and communicate with one another seamlessly.


When considering an effective web-based communication software, there are several key features to keep in mind. Firstly, usability should be top priority. Emails, chats and other forms of communication should be user friendly and intuitive, allowing users to quickly learn how to achieve the desired result with no glitches along the way. Security is also important, as with any online tool. Encryption should provide uncompromising protection against unwanted intrusions or data leaks. Thirdly, collaboration capabilities are essential – the ability for teams to creates documents together and make real-time edits rapidly will help ensure productive collaborations between team members regardless of location.

Though there are hundreds of factors to consider before choosing a web based communication software

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We have listed 10 powerful features that make for excellent web-based communication software

1. Email access

In today’s ever-changing digital world, businesses need reliable web-based communication software to deliver messages and information quickly and effectively. Email is a cornerstone of numerous organizations’ internal and external communication practices, so it stands to reason that a good web-based communication system should offer email access as a feature. An internet messaging system with email integration will be able to leverage the advantages of traditional email for fast message delivery and notification, while providing users with new collaborative capabilities that enrich the communication experience.

Without the facilitation of email, it would be difficult for users to take advantage of many other functions offered by advanced web communication platforms. Furthermore, businesses will often require both web-based messaging and traditional emails from their employees in order to provide efficient customer service. All told, having email access is an important part of effective web-based communications software.

2. The ability to chat and make calls

Effective and efficient communication is essential for any organization to succeed, so having a reliable web-based software with both group chat and voice call features is a must. Group chat allows teams to discuss ideas, share files, and have meaningful conversations without the need for a physical meeting. Meanwhile, voice call capabilities ensure that multiple individuals can swiftly participate in important meetings or discussions that require more in-depth verbal exchanges.

Furthermore, this combination of features avoids needing to rely on third-party programs and minimizes the risk of data security issues as all interactions remain within an exclusive platform. For these reasons, businesses should be taking advantage of good web-based communication software with both group chat and voice call features.

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3. Create To-Dos and calendars

It’s also essential to make to-do lists to help keep users working in your business more organized. Having the ability to build a to-do list and share specific to-dos with other colleagues also helps make communication more accessible. This also makes it easier for users to manage their time and keep track of their assigned projects.

Similar to the to-do lists, having a calendar to keep users organized and better at time management within their communication app is an essential feature to have. Users can have their private calendars and have access to plan events and meetings with other colleagues within the business and share calendars and events. In companies where users are often working together on various projects, having a calendar with all the right features accessible in the app can support time management and team collaboration.

4. Built-in document folders

Having a built-in document folder feature in good web-based communication software can provide great utility for businesses and organizations who rely on internet communication tools to conduct their operations. By organizing documents into specific folders, teams will be able to quickly access relevant information instead of combing through search results or cumbersome file structures.

This could help boost collaboration and encourage quick workflow that is streamlined across the whole team. It provides an accessible platform to create efficient workflows and manage documents with ease, which should maximize productivity and improve overall communication outcomes.

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5. Ease of use

The ease of use for web-based communication software is paramount for successful ongoing enterprise collaboration. When employees can communicate quickly and easily in real-time, regardless of which platforms are used, it improves the quality of work and saves time that would be otherwise needed to find out information or coordinate tasks.

Efficient collaboration makes it possible to streamline activities, increase productivity, improve customer satisfaction and ultimately reduce costs – all of which make having user-friendly web-based communication software a critical component of any modern organization’s success.

6. Compatibility

In the modern, ever-evolving world of technology, compatibility with different devices and operating systems is essential for web-based communication software. With everyone from individual users to large companies utilizing multiple devices and programs, it is critical that web-based communication software possess a level of compatibility which allows any user to connect and communicate without hassle or disruption.

Therefore, compatibility can be seen as one of the most important stakes when it comes to providing reliable communication software, enabling users around the world to stay connected without worry of connection issues due to compatibility problems.

7. Security features

Security features are of paramount importance for web-based communication software. This is because it is used to facilitate online conversations and interactions, which must be kept encrypted and confidential at all times. Therefore, strong security measures such as end-to-end encryption, two-factor authentication, password protection and antibot technologies should be placed at the forefront when designing or using any web-based communication software in order to ensure maximum data safety.

Doing so will ensure that conversations remain private and secure from malicious third parties even though they are taking place over the internet. To protect our data and privacy on a daily basis, ensuring that features related to security are integral components of any web-based communication software is critically important.

8. Customer support

Robust customer support in case you need help using the software Customer support for web-based communication software is paramount in today’s remote working environment. Having reliable customer support in place allows customers to quickly and easily troubleshoot issues if, and when, they arise.

Responding promptly to user feedback and queries also helps to build a sense of trust between a company and its customers, as well as cultivate a positive rapport. Ultimately, with the right customer support system in effect, communication should always remain an efficient process that benefits both users and companies alike.

9. Affordability

In a world where competition is rife, the importance of affordability for web-based communication software cannot be overstated. It’s not only price that matters with these kinds of tools, but also their ability to deliver the needs of their users. Quality must remain top of mind as organizations look to provide their teams with product solutions that fit their budget.

Companies need efficient and affordable tools to keep up with modern work communication demands; there is no point in having access to a great tool if you can’t make use of it due to high pricing. A balance needs to be struck between quality and cost, and companies are increasingly valuing solutions that strike this balance without compromising on user experience.

10. All-in-one app

Unified web-based communication software serves as a powerful tool for streamlining communication and collaboration among employees, customers, and partners. It reduces time spent searching for the right tools needed to communicate, allowing users to spend more time getting the job done. By having one software that can be used across multiple departments and locations, it becomes much easier to work together without having to constantly switch between different programs and platforms. Additionally, all information can be accessed in one place leading to improved data security practices.

All stakeholders can also receive automated updates on project statuses or customer orders in a timely manner, giving everyone peace of mind that they have up-to-date access to all information shared within the system. As a result, team members are better able to stay on task and reach their goals faster with unified web-based communication software.

What makes Clariti a great web-based communication software?

Clariti is a great web-based communication software that offers user ease of use, context and compatibility at an affordable cost. It provides secure communication between teams, avoiding the struggle of disparate silos that are generally associated with enterprise-level software solutions. Clariti allows users to have one unified platform to collaborate, discuss and review data while also maintaining and protecting security through features such as access control and authentication. Clariti’s affordability makes it an attractive option for companies both large and small without compromising on quality or features.

In conclusion

Web-based communication tools present many opportunities to increase efficiency and productivity among teams. As a real-time, hosted platform, it allows instantaneous communication that ensures faster problem solving and resolution of issues. Additionally, its user-friendly interface enables the quick dissemination of information and increases collaboration among team members. Finally, web-based communication tools also allow for convenience of use any time and from any place, making it easy for remote workers to take part in group activities.

By employing the right web-based communication tool, teams can rest assured that their conversations remain secure and confidential. All in all, by deploying the right web-based communication tool, teams can become increasingly efficient and productive in today’s digital landscapes.

The Clariti app has a range of impressive features that make remote work and communication easy to do on one platform. Sign up today and see the difference!


Frequently Asked Questions

Web-based communication can happen from anywhere. All you need is a web-based communication tool like Clariti with internet connection. You can sign up with your email id, and invite your colleagues and friends to also use the tool. For web-based communication tool no installation or download is required. Clariti is a web-based communication tool that brings all emails, chats, calls, to-dos and documents in one app, and automatically links related communications in a Workspace.

A good communication software like Clariti helps people to connect with each other, share information and collaborate on projects. The benefits of communication software are vast, but some of the most important include the following.

First, communication software makes it possible for people to connect with each other no matter where they are in the world. This is increasingly important in our globalized economy, where businesses often have employees working in different time zones.

Second, communication software helps teams to collaborate on projects more effectively. By sharing documents and files in real-time, team members can work together more efficiently and avoid duplication of effort.

Third, communication software can help businesses to save money. By using VoIP (Voice over Internet Protocol) technology, businesses can make calls over the internet rather than using traditional phone lines. This can result in significant savings on long-distance calls.

Finally, communication software can improve customer service. By providing customers with a direct means of contact with a company, they can get their questions answered more quickly and resolve any issues they may have more effectively. Overall, the benefits of communication software are numerous and varied. Communication software can improve efficiency, reduce costs and improve customer service – making it an essential tool for businesses of all sizes.

In order for a web-based communication software to be effective, it must possess a number of key features. First and foremost, it must be user-friendly and intuitive to use. Secondly, it should offer a variety of features and options in order to cater to the needs of different users. For example, it should allow for both real-time and asynchronous communication, as well as offer file-sharing capabilities. Thirdly, the software should be accessible from any device with an internet connection. And fourthly, it should be secure, in order to protect the privacy of users. By possessing all of these features, a web-based communication software can provide an effective way for people to communicate with each other no matter where they are in the world.

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