With burnout and turnover already at an all-time high, organizations worldwide are looking to improve their employees’ experience through digital transformation. With a shift to remote and hybrid work, companies expect to make digital transformations through a unified communication platform
In most organizations, communication is scattered across different systems. These communication silos pose challenges when it comes to gathering information about a particular topic. While some AI tools for business support email, chat, and video conferencing, the information is still
As organizations continue to generate tons of information, the cost of searching for information can be very high. IDC data shows that the knowledge worker spends about 2.5 hours per day, or roughly 30% of the workday, searching for information.
According to Statista, 269 billion emails were sent and received each day worldwide in 2017, and that figure is expected to grow to almost 320 billion daily emails in 2021. Radicati breaks down the daily email traffic in a bit