what makes a good collaboration tool

The growth of free online collaboration tools has increased by 50% or more during the last 20 years. The current pandemic has boosted the number of businesses investing in online collaboration tools. Due to this demand numerous SaaS tools are entering the market to offer comprehensive collaboration that goes beyond just emails and chats.

Employees collaborating using the right online tools are more productive and enjoy better work-life balance. While there are many free online collaboration tools in the market, in this article, we will discuss what are the features of collaboration tools and show you how Clariti includes them all.

Unveiling the 9 Essential Features of a Top-notch Collaboration Tool

1. Unified Communication

One of the most important features of collaboration software is it should provide a centralized platform for communication, integrating email, chat, and other communication channels. Clariti offers a comprehensive unified communication solution by seamlessly integrating various communication channels into a single platform based on context.

With Clariti, users can access and manage emails, chats, files, tasks, and more, all within a unified interface. This integration eliminates the need for switching between multiple tools and allows for efficient and streamlined communication. Users can collaborate in real-time, share files, and engage in instant messaging or voice calls, all from a single platform. The centralized communication hub in Clariti ensures that all team members have access to the same information and can stay connected regardless of their preferred communication channel.

By providing a unified experience, Clariti enhances collaboration, improves productivity, and eliminates the silos that can hinder effective communication in a fragmented toolset.

2. Real-Time Collaboration

Another key collaboration software feature is users should be able to collaborate in real-time, sharing information, ideas, and files instantly. Clariti enables real-time collaboration by offering a range of features that facilitate seamless communication and interaction among team members. With Clariti, users can engage in instant messaging, audio calls, and screen sharing, allowing for quick and efficient collaboration. Team members can work together on documents in real-time, making simultaneous edits and updates, ensuring that everyone is on the same page.

The ability to share files and documents within the platform eliminates the need for separate file-sharing tools, further enhancing real-time collaboration. Clariti also provides threaded conversations that keep discussions organized and easy to follow, ensuring that important information and decisions are readily accessible. By promoting real-time collaboration, Clariti enables teams to work together efficiently, share ideas, and make informed decisions promptly, leading to increased productivity and improved outcomes.

3. Calendar Integration

Integration with calendars is one of the features of collaboration tools that helps users schedule meetings, set reminders, and manage their schedules efficiently. Clariti offers users the convenience of in-built Calendar Integration, which streamlines scheduling and improves time management. This integration allows them to view and manage their appointments, meetings, and deadlines without the need to switch between different tools or applications.

Users can easily create and schedule events, set reminders, and receive notifications directly within Clariti, ensuring that they stay organized and never miss important commitments.

By providing a centralized calendar view within the collaboration platform, Clariti eliminates the need for separate calendar tools and enhances productivity by allowing users to manage their time effectively and stay on top of their schedules.

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4. Voice calling and Screen Sharing

Voice calling and screen sharing are one among the many collaboration software features that help users with remote collaboration and presentations. Clariti empowers users with voice calling and screen sharing capabilities, facilitating seamless communication and collaboration. With the built-in voice calling feature, users can make high-quality audio calls directly within the Clariti platform, eliminating the need for external communication tools.

Whether it’s a quick one-on-one conversation or a team conference call, users can initiate voice calls with ease and clarity. Additionally, Clariti enhances collaboration by offering screen sharing functionality, allowing users to share their screens in real-time during meetings or discussions. This feature is particularly valuable when presenting documents, sharing visual content, or troubleshooting technical issues.

By enabling voice calling and screen sharing within the same platform, Clariti promotes efficient and effective communication among team members, regardless of their physical location. Whether it’s a brainstorming session, a client presentation, or a remote training session, Clariti empowers users to engage in dynamic discussions and share information seamlessly, enhancing collaboration and productivity.

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5. Security and Privacy

Strong security measures should be in place to protect sensitive data and ensure privacy. Clariti is one of the most secure collaboration tools that leverages the robust infrastructure provided by Amazon Web Services (AWS). As an AWS-hosted platform, Clariti benefits from the advanced security measures and industry-leading practices implemented by AWS.

This includes data encryption, secure access controls, and regular security updates to protect user information. With AWS’s reliable and scalable infrastructure, Clariti ensures the integrity and confidentiality of user data.

Additionally, Clariti adheres to stringent privacy standards, safeguarding user communications and information from unauthorized access or disclosure. By hosting its platform in AWS, Clariti demonstrates its commitment to providing a secure and trustworthy collaboration environment for users. With the assurance of AWS’s secure infrastructure, users can have peace of mind knowing that their sensitive data and conversations are protected, allowing them to collaborate with confidence and focus on their work.

6. Integration with Third-Party Apps

Integration with popular applications like project management tools, file storage platforms, and productivity apps enhances collaboration and productivity. Clariti offers seamless integration with over 5000+ apps through the Zapier App Store, allowing users to receive notifications and stay connected with their favorite productivity tools and services. With this integration, Clariti users can streamline their workflow and consolidate their communication and collaboration efforts within a single platform.

By receiving notifications from various apps, users can stay updated on important events, tasks, and activities without the need to constantly switch between different applications. Whether it’s receiving notifications from project management tools, customer relationship management systems, or team collaboration platforms, Clariti ensures that users stay informed and engaged. While the integrations are not two-way, meaning users cannot perform actions directly within Clariti for these apps, the ability to receive notifications ensures that users are always in the loop and can quickly access relevant information from their preferred apps.

Clariti’s integration with the Zapier App Store expands its capabilities and empowers users to stay connected and productive across multiple tools and platforms.

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7. Customization and Personalization

Users should be able to customize their collaboration experience, such as choosing themes, setting preferences, and organizing their workspace. Clariti recognizes the importance of providing users with the freedom to personalize their workspace and optimize their collaboration experience. With a wide range of themes to choose from, users can select the visual style that best suits their preferences and creates a pleasant working environment.

Additionally, Clariti allows users to customize their preferences by offering various settings options. Moreover, Clariti enables users to organize their workspace efficiently. They can categorize conversations, emails, and tasks based on context making it easy to locate and manage information. By offering these customization and organization features, Clariti empowers users to tailor their collaboration environment to their liking, promoting productivity and providing a personalized and enjoyable user experience.

8. User-Friendly Interface

The tool should have an intuitive and user-friendly interface, making it easy for users to navigate and utilize its features effectively. Clariti is designed with a user-friendly interface that enhances the overall user experience and promotes ease of use.

The platform offers a clean and intuitive layout, making it simple for users to navigate and access its features. The user interface is thoughtfully designed to prioritize clarity and efficiency, ensuring that users can quickly find what they need and accomplish their tasks with minimal effort.

Clariti’s interface incorporates modern design principles, providing a visually appealing and engaging environment for users to collaborate and communicate. The platform offers intuitive controls, clear labeling, and logical organization of features, allowing users to easily understand and utilize its functionalities.

Additionally, Clariti offers customizable settings, allowing users to personalize their workspace according to their preferences. With a user-friendly interface, Clariti promotes productivity by minimizing the learning curve and enabling users to focus on their work rather than struggling with complex navigation or confusing layouts.

9. Presence and Status Indicators

The tool should provide presence indicators to show the availability and status of team members, allowing users to know who is online, busy, or away. Clariti enhances user collaboration and communication through its presence and status indicators feature.

With this feature, users can easily determine the availability and status of their colleagues, allowing for efficient and timely communication. Users can set their own status, such as available, busy, away, or offline, providing visibility to others regarding their availability for collaboration.

Additionally, presence indicators display real-time information about the online status of team members, enabling users to see who is currently active and reachable. This feature helps in eliminating unnecessary delays and ensures effective communication by allowing users to choose the most appropriate mode of interaction based on the availability of their colleagues.

Whether it’s a quick chat, a voice call, or a screen sharing session, the presence and status indicators in Clariti empower users to make informed decisions on how to engage with their team members, fostering seamless collaboration and enhancing overall productivity.

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Frequently Asked Questions

The first is clear communication. The second essential feature is trust. Trust is necessary in order for team members to feel comfortable working with each other and sharing sensitive information. The third essential feature is respect. For collaboration to be successful, team members must respect each other’s skills and abilities.

Some of the most popular options include team messaging tools like Clariti, video conferencing software such as Skype or GoToMeeting, project management software like Basecamp or Trello, and document sharing platforms like Google Drive or DropBox. Each of these tools has its own unique features and benefits, so it’s important to choose the right tool for your specific needs.

When it comes to choosing collaboration tools, there is no one-size-fits-all solution. The best way to determine which tools are right for your needs is to first assess what kind of collaboration you need to achieve. Are you looking for a way to improve communication within your team? Do you need to share files and documents more effectively? Once you have a clear understanding of your needs, you can begin to research different collaboration tools and compare their features.

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