how does communicaiton affect productivity

For several decades, companies have relied on emails for effective communication between teams. However, the advent of internal team messaging apps has completely transformed team communications. Today, several big and small companies are seen using messaging apps like Microsoft Teams, Slack, HipChat, and Clariti to cut down the lengthy email paragraphs and improve engagement across the team.

Why Should Your Company Use a Team Messaging App?

Team collaboration and communication are the foundation of a successful work environment. As per a report by McKinsey, workplace communication apps have the potential to increase employee productivity by 25%. These messaging apps can help break down hierarchies and spark interactions and innovations by bringing different parts of the company together.

How Can Messaging Apps Affect Productivity?

Messaging apps can facilitate easy communication and collaboration. However, an increased emphasis on these apps may not necessarily boost more productivity. Here are some ways in which the team messaging apps are affecting productivity:

  • App interfaces are more casual than emails

The functions of these apps are no different than what emails offer. As these apps are geared toward a more social and fun aspect, they undeniably help provide friendly interfaces, better communication speed, and reliability. But if a vibrant discussion starts on the app, it unfurls a series of nonlinear arguments, and chaos can envelop the app meant to keep employees organized. It remains debatable whether infinite chatty one-line messages are better than an overflowing email inbox.

  • The app encourages multitasking and real-time communication

Employees are not always looking at their emails, and long email threads can get difficult to navigate. Messaging apps provide an excellent platform for sharing concise information in real-time through direct messages and group chats. But if you are a member of an active message channel, you may have to multitask between completing the actual job and the messaging app. While multitasking is a great skill, it does not always lead to productivity.

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  • The app does not replace emails

A productivity software should be something you use lesser than the thing it has replaced. However, most companies still end up using multiple apps to handle the work. Even though the companies have a team messaging app, there is a reliance on emails for client communication, cloud services for file management, and video conferencing and calling apps. Hence, while the team chat apps are expected to streamline the workflow, they become just another app that demands the employees’ time and attention.

The Right Approach

The best way to achieve real productivity is by consolidating the multiple apps required by companies within a single app. Clariti is a unified communication system that provides a platform to bring all email communications, chat, documents, social feeds, and more to one place and automatically organize them in TopicFolders.

Still using Microsoft Teams? Try Clariti. It’s Free!

Clariti is a business productivity web app that brings your emails, chats, call, to-dos, documents…in one app and automatically links related items in a TopicFolder. TopicFolders add topic-centric organization to your communications so you are never lost or waste time searching for information. TopicFolders in Clariti allows you to easily see the big picture and make informed decisions. Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity.

Businesses can eliminate the workplace chaos and help their employees concentrate on the core job through Clariti’s integrated team messaging app. Clariti can provide clarity in its true sense by assisting teams in accessing information in seconds and leveraging productivity so that employees never have to miss the big picture.


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