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For several decades, companies have relied on emails for effective communication between teams. However, the advent of internal team messaging apps has completely transformed team communications. Today, several big and small companies are seen using messaging apps like Microsoft Teams, Slack, HipChat, and Clariti to cut down the lengthy email paragraphs and improve engagement across the team.
How does communication affect productivity
Before we learn about team messaging, first, we will have to know how does communication affect productivity. When good communication prevails in a company, it empowers employees, improves transparency, increases accountability, creates a healthy culture and reduces the chances of misunderstanding. All these factors create a positive impact on the performance of employees by increasing their morale, retention rate and the overall productivity
Why should your company use a team messaging app?
Team collaboration and communication are the foundation of a successful work environment. As per a report by McKinsey, workplace messaging apps have the potential to increase employee productivity by 25%. These messaging apps can help break down hierarchies and spark interactions and innovations by bringing different parts of the company together.
How can messaging apps affect productivity?
Though there are numerous drawbacks and benefits of using a messaging app, they can facilitate easy communication and collaboration when used prudently. However, an increased emphasis on these messaging apps may not necessarily boost more productivity. Here are some ways in which the team messaging apps are affecting productivity:
Messaging App interfaces are more casual than emails
The functions of these messaging apps are no different than what emails offer. As these messaging apps are geared toward a more social and fun aspect, they undeniably help provide friendly interfaces, better communication speed, and reliability.
But if a vibrant discussion starts on the app, it unfurls a series of nonlinear arguments, and chaos can envelop the app meant to keep employees organized. It remains debatable whether infinite chatty one-line messages are better than an overflowing email inbox.
Messaging app encourages multitasking and real-time communication
Employees are not always looking at their emails, and long email threads can get difficult to navigate. Messaging apps provide an excellent platform for sharing concise information in real-time through direct messages and group chats.
But if you are a member of an active message channel, you may have to multitask between completing the actual job and the messaging app. While multitasking is a great skill, it does not always lead to productivity.
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Messaging apps cannot replace emails
A productivity software should be something you use lesser than the thing it has replaced. However, most companies still end up using multiple apps to handle the work. Even though the companies have a team messaging app, there is a reliance on emails for client communication, cloud services for file management, and video conferencing and calling apps. Hence, while the team chat apps are expected to streamline the workflow, they become just another app that demands the employees’ time and attention.
The Right Approach
The best way to achieve real productivity is by consolidating the multiple apps required by companies within a single app. Clariti is a unified communication system that provides a platform to bring all email communications, chat, documents, social feeds, and more to one place and automatically organize them in TopicFolders.
Still using Microsoft Teams? Try Clariti. It’s Free!
Clariti is a business productivity web app that brings your emails, chats, call, to-dos, documents…in one app and automatically links related items in a TopicFolder. TopicFolders add topic-centric organization to your communications so you are never lost or waste time searching for information. TopicFolders in Clariti allows you to easily see the big picture and make informed decisions. Clariti is ideal for small and medium businesses to boost team collaboration and drive productivity.
Businesses can eliminate the workplace chaos and help their employees concentrate on the core job through Clariti’s integrated team messaging app. Clariti can provide clarity in its true sense by assisting teams in accessing information in seconds and leveraging productivity so that employees never have to miss the big picture.
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