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Unified communication is a combination of different types of communication technology like web conferencing, voice calls, video and instant messaging provided as a single, hosted solution. A major reason for companies utilizing unified communication is it brings various opportunities for
Companies are dealing with the ‘new normal’ where workers want to split time between office and home as many of them do not want to give up the flexibility they experienced during the pandemic lockdown. Besides, millennials, who now account
Since the pandemic forced almost one-third of the world workforce to work remotely, the demand for cloud-based unified communication tools has been exploding. According to a Metrigy survey, the percentage of organizations using unified communication tools increased by 79% between
Undoubtedly, SaaS tools helped companies worldwide overcome the pandemic stress test by assisting them to cope with massive shutdowns. SaaS tools gave the flexibility for organizations to allow their workforce to work from home and deliver essential goods and medicines
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