Email chat tango
According to Statista, in 2019 a typical office worker received about 120 emails and sent 40 emails a day. Employees spend 16% of their average workweek on emails. Email forwarding is a common means to share information with coworkers.
While email is simple to use it is extremely inefficient when used to share information that needs additional explanation. For example, have you forwarded an email to a colleague from an irate customer with a single line like “When will I receive this xxx that I ordered two weeks ago?” Obviously, your colleague can hardly do anything with skimpy piece of text. You probably added a couple of comments on top of the forwarded email, or if it required a lengthy explanation called your colleague on the phone.
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Now imagine your colleague researched the problem and had more questions for you before replying to the customer. This would have required another round of back-and-forth email and chat. While this may be done quicker on the phone, with employees spread around the globe, not everyone is on the same time zone as everyone else in the same team.
With the advent of chat software, employees can chat with their colleagues to explain the problem after forwarding the email. But this too gets complicated quickly as the email and chat are two different apps and employees cannot easily reference the email in the chat.
So, are you still forwarding emails and doing the email chat tango with your colleagues? There is a better way.
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What if you could chat with your colleague from the email itself? An easier way to do email instant messaging. Here is how it could go.
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'See how simple this is! No need to do the Email Chat tango any more.
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Frequently Asked Questions
How do I stop email forwarding?
You can stop forwarding emails by using Clariti. Clariti (business communication tool) provides a powerful feature to share an email with other Clariti users instantly without forwarding or copy/pasting the email contents in a chat. Sharing is much more secure and faster than forwarding and avoids unnecessarily overloading the email box.
Why emails should not be forwarded?
Emails are a necessary part of modern communication, but they can also be a source of frustration. One of the most common email problems is forwards. When someone forwards an email, they are typically sending it to multiple people at once. This can quickly fill up someone’s inbox and make it difficult to find important messages. In addition, forwarded emails often contain outdated information or inaccurate instructions. As a result, it’s usually best to avoid forwarding emails. If you need to share an email with someone, it’s generally better to send them a link to the original message. That way, they can view the email on their own time and won’t have to wade through a crowded inbox.
Is forwarding emails safe?
email messages are often forwarded without the sender’s knowledge or permission. This can be done by anyone with access to the email account, including friends, family, and coworkers. Although forwarding emails may seem harmless, there are several risks associated with this practice. First, forwarding emails can lead to the unintended disclosure of personal information. If an email contains sensitive information, such as a password or credit card number, it can be easily intercepted by the recipient of the forwarded message. Additionally, forwarding emails can leave behind a trail of personally identifiable information, which can be used to track and target individuals. Finally, forwarded emails often contain virus-infected attachments or links to malicious websites. These can infect the recipient’s computer with malware or phishing scams. For these reasons, it is important to be cautious when forwarding emails. If possible, always ask the sender’s permission before forwarding their message.
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