According to a Holmes (a voice of the global PR industry) report, the annual cost of poor communication is pegged at $37 billion. The main reason behind these shocking stats is that the very tools that were meant to improve productivity have created new barriers to the workflow. Tools are either too disruptive with constant pings and notifications, or the information flow between them is disconnected.
The study on Workplace Productivity and Communications Technology by Webtorials has found that each employee, on an average, spends 68% of his time in communication and collaboration tasks (about 6 hours in a day), out of which 1.26 hours ($11,000 per employee per year) is wasted due to communication inefficiencies.