Modern workplace collaboration is being shaped by one-third of the world’s workforce that shifted to remote working during the pandemic. In the pre-pandemic era, most of the brainstorming, workshops, and meetings happened in the office. But during the pandemic, all meetings are carried out remotely. After the pandemic, the single most important challenge for companies will be to bring their diverse workforce working from different parts of the world to work together. This can be achieved only with online collaborative technology that can facilitate teamwork, both in-office and remote.
Online collaborative technology refers to the tools and platforms like Slack, Microsoft Teams, Clariti, Google Hangouts, Fuze, Skype etc that are used by employees to carry out their day-to-day communication and work.
A Microsoft study on the impact of pandemic on the workplace collaboration has revealed that
Here are 10 ways to improve your workplace collaboration.
Many organizations use multiple apps for their team communications. This creates communication silos and a significant amount of team members time is spent searching for information rather than doing productive work. Given the level of information being generated on a daily basis, this is highly inefficient. A survey points out that almost 20% of the business time – the equivalent of one day per working week – is wasted by employees searching for information to do their job.
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Companies require cloud-based solutions rather than on-premises tools so that their remote workers can access the tools they would typically use in the office via web browsers.
Clariti is a web-based application that can be accessed from anywhere. All you need is an internet connection. You can sign up with your email id, and invite your colleagues and friends to also use Clariti. Since Clariti is cloud-based, no installation or download is required.
The common grouse against most of the tools like Slack, Microsoft Teams, Flock, RocketChat, Google Chat etc is you can get stuck in long and never-ending group chats that demand your attention 24/7. It puts pressure on you to be online & available all the time. Also, since team members mostly use chat channels and not specific topics, context gets lost and information gets buried. In order to avoid the stress that group chat creates, many team members resort to direct chat, which creates information silos and knowledge opacity. Besides, these tools only focus on chats but information is shared in many other ways such as emails, online documents and social media among others. There is no way to bring active conversations from all these other forms in chat channels.
Clariti on the other hand supports all communication forms including chat, email, shared documents, calls, social feeds and to-dos. and uses topic threads to organize related communication in TopicFolders. With Clariti, not only can teams chat but they can also work with all communication forms naturally unlike Slack.
Though it is not possible to eliminate emails completely, companies must find ways to reduce them. In 2020, approximately 306 billion e-mails were sent and received every day worldwide. This figure is projected to increase to over 376 billion daily e-mails in 2025. When you use tools like Slack, to replace emails with chat for team communications, you will succeed in reducing the number of emails but you will soon find yourself bombarded with needless chat notifications and stuck in endless group chats.
Clariti naturally supports emails and chats, besides other communication forms such as shared documents and voice calls. While Clariti embraces emails it also effectively reduces needless emails through powerful features like instant share and chat from email. Using instant share, you can instantly share email, images, social feed and other work artifacts without forwarding them. This removes unnecessary duplication and email chains. Chat from email feature lets you collaborate with multiple stakeholders without needing to forward emails or copy/paste their contents in chats.
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Dropbox, Box, Google Drive, and Microsoft OneDrive are among the most used services to share files easily, as well as store them in the cloud, sync them across multiple devices, and collaborate on them with colleagues and clients.
In Clariti you can configure cloud storage drives like OneDrive, Google Drive, Dropbox, pCloud, and MEGA and instantly share files securely with your colleagues and clients.
When you use applications like Slack or Microsoft Teams you have to create channels to group chat with others. Channels are rigid because once a channel is created and group members added, all the group members see all the channel chats whether it pertains to them or not. As a result, users are overwhelmed reading a constant stream of messages.
In Clariti, you can start a group chat and add members. However, unlike channels Clariti group chats are not rigid. Group members can be added and removed on the fly. Consequently, group members only get chat alerts on issues that are important to them. This will help you to avoid unwanted interruptions and constant notifications.
Normally for chatting and screen sharing you will require two different apps. Using multiple apps in workplace creates communication silos and team members end up spending most of their time searching for information, rather than doing productive work.
In Clariti, you can chat, make a call and share your screen at the same time, all in one app. Not only that, you can also take notes during the call that are saved for future reference.
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For effective collaboration, modern workplace needs more than just voice calling. A lot of work gets done through emails, chats, and shared online documents. Unless the voice calling app has all the different forms of communications built in, using separate apps for each is cumbersome and leads to communication silos. Team members end up spending most of their time in searching for information rather than doing productive work.
Clariti lets you make and receive unlimited audio calls. You don’t have to install an additional app. You can call anybody or set up group calls without generating any meeting id or passcode. You don’t have to dial-in any number, and you can use your desktop speaker and mic for the calls. You will be notified of any missed calls through ‘Missed Call’ indicator. Along with the calls, there is an option to add call notes during or after the call and other participants can view each other’s call notes.
While Microsoft Office documents can be viewed online for free, it is a cumbersome process. You need to upload the document to Microsoft’s OneDrive app and open it from the OneDrive website. It will open in Microsoft Word Online, a free web-based version of Word. The problem is documents are part of your work and by having to upload them to a separate web site, you end up creating silos of information.
In Clariti, Microsoft Office documents can be opened in the app itself, without having to leave it and go to a separate web site. This keeps all the information together and saves time from having to switch apps. Moreover, all discussions related to the documents such as chats, are linked to the document in Clariti. This makes it easy to understand the context of the discussions and the document at any later time.
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You cannot view most CAD files on the web for free. You will need a license of the CAD software that authored the file like AutoCAD, CATIA, Creo, SOLIDWORKS etc. These licenses are usually quite expensive and are available as annual subscriptions.
When you use Clariti, you will be able to view any file including.jpeg, .png, .bmp, .txt and .pdf in the app. In Clariti, you can also view and share engineering CAD files without requiring a license of expensive CAD software. Clariti supports all major CAD formats including CATIA, SOLIDWORKS, Creo, NX and Inventor among others. This makes collaboration between engineers a breeze.
The workplace collaboration landscape has changed for good and there is no going back to the way the things were. Companies must brace for the new digital workplace and empower their staff moving in that direction.