Team Communication

Effective communication is a fundamental requirement for any successful team, whether it’s a small team working on a project or a large department collaborating on complex initiatives. Effective communication involves the exchange of ideas, thoughts, and information in a manner that is easily understood by all team members. However, communication breakdowns are common in many workplaces, leading to misunderstandings, delays, and missed opportunities.

To address these issues, it is essential to establish team communication best practices. These practices can include setting clear goals and expectations, scheduling regular check-ins, using technology to enhance communication, and encouraging open communication. It’s also essential to practice empathy, active listening, and use clear and concise language. Visual aids, such as diagrams and charts, can help simplify complex information and improve understanding.

In this blog, we’ll explore the top 16 ways to improve team communication, with relevant statistics and practical tips to help teams foster a more collaborative and productive work environment. By implementing these best practices, teams can enhance team communication, build trust, and achieve better business outcomes.

1. Set clear objectives

From the very start, you need to have overarching company goals that are clearly defined and understood by everyone who is employed by you. There shouldn’t be a single employee who doesn’t have a grasp on your company’s mission statement.

Underneath the umbrella of your company’s major goals, you’ll want to also set further, more specific goals and objectives that deal with projects. Everyone involved with a certain project should understand what the end goal is, and all of their efforts need to be directed toward that goal. These objectives can be easily reinforced through the use of regular email messaging or brief daily and weekly meetings to make sure everyone understands the state of the project at hand.

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2. Use simple, intuitive communication tools

One of the best ways to improve team communication is to implement tools that can be easily used and understood by even the least tech-savvy individuals employed by your company. While it may seem to some that email and other messaging services require no learning curve whatsoever, those of an older generation or those individuals that didn’t grow up with said technology may struggle to reply quickly or to even find the information they need. You’ll want to ensure that you fully train your employees in how to use your communication tools so that they don’t feel overwhelmed when trying to complete their work using a system they don’t fully understand.

Businesses may find it very difficult to afford team communication tools like Slack and Microsoft Teams because they are expensive to own. In addition, the small businesses will have to pay for all the integrations. If everybody in the team is not tech savvy, they will need dedicated resources to help with all the integrations. In addition, their employees will also have to go through training to make use of all the features. Clariti is free and easy to use, and it doesn’t require any training.

Businesses may find it extremely convenient to own and use Clariti. Clariti-subject chat is a powerful tool that can help teams enhance team communication by providing a centralized platform to organize and manage their conversations. The subject-based chat feature allows team members to tag conversations with specific topics or projects, making it easy to search and find relevant information. This feature also ensures that conversations stay focused and on-topic, reducing the risk of miscommunication or confusion.

Additionally, Clariti-subject chat allows teams to communicate in real-time, improving collaboration and enabling teams to make decisions quickly. It also supports multimedia sharing, allowing teams to share files, images, and videos, making it easy to share ideas and information.

Another key advantage of Clariti chat is that it keeps all team communication in one place, reducing the need to search through multiple platforms or channels. This feature also enables team members to view conversations they may have missed, ensuring everyone stays up-to-date and on the same page.

Overall, Clariti chat helps teams improve their communication by providing a centralized platform for real-time collaboration, organization, and multimedia sharing.

Clariti is ideal for boosting team collaboration and driving productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime, and trusted security of all your workday data. Clariti is a free cloud-based tool that can be accessed from anywhere with a browser and internet connection.

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3. Encourage communication in all directions

Strict top-down communication is a way of the past. Of course, communication between managers and team leaders to those working underneath them is certainly vital to a successful company. However, the importance of creating an environment that allows employees to feel comfortable communicating with both management and their coworkers cannot be understated.

There needs to be an easy way for employees to bring issues and concerns to management without fear of punishment or retribution. This can be accomplished through anonymous means such as a suggestion box and/or through an email or messaging channel that make airing these concerns stress-free.

Additionally, this communication need not exclusively deal with employee concerns or complaints. Team communication channels within a small business should allow for an easy way to applaud employees, coworkers, and managers on a job well-done. When team communication is important to a small business, a naturally pleasant atmosphere tends to develop within the company.

4. Respect employees’ time

It can be tempting to send out an idea through email or another messaging service as soon as it comes to you. However, you want to be respectful of your employees’ time. If possible, designating times when you relay important information will make for an easy and widely understood process throughout your small business. If your employees are constantly receiving notifications from you even in their off-hours, they may quickly become burned out, less productive, and less happy at work.

We are in an era of communication overload. We get messages from subscription services, businesses trying to sell us things, newsletters, and countless other sources. There is no doubt that it is critical to get messages out quickly and efficiently, but it should be understood that most of your employees don’t want to have to do extra work when they are not on the clock. They have families, hobbies, and other things that require their attention while away from work and when you respect this boundary, your employees will work harder for you while at the office.

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5. Build team spirit

Productivity and hard work are incredibly important to the success of a small business. But your business wouldn’t exist if it wasn’t for the labor of your employees. Therefore, you need to ensure that you take steps to show them that they are appreciated as a regular part of your team communication. This can be accomplished in a number of ways. A few common examples of team building activities and policies include:

6. Instituting “Casual Fridays”

A seemingly small gesture like allowing employees to wear more casual clothing on Fridays will go a long way toward building team morale.

7. Taking your team out for dinner

While it can be a bit of an expense, setting aside some funds to be used for company outings will strengthen the bonds between you and your employees. You’ll all have the opportunity to talk outside of work and get to know each other, which can translate to improved team communication in the office as well. The increased productivity and loyalty that will develop from this gesture is worth the expense.

8. Sending out a funny email on Monday mornings

While you’ll want to be careful with the content of anything meant to entertain, a funny, light-hearted email that employees can look forward to when starting the week can be an excellent way to enhance team communication. Your team can respond to it and discuss it as they begin to get into the rhythm of the work week.

9. Encourage open communication

Create a culture of openness and honesty by encouraging team members to share their thoughts and ideas openly. Make it clear that everyone’s opinion is valued, and that constructive feedback is welcome. A study by McKinsey found that companies with a culture of open communication are more likely to have engaged employees and better financial performance.

10. Practice active listening

Active listening is an essential skill to improve team communication. It involves paying attention to what the speaker is saying, asking questions to clarify understanding, and summarizing what was said. According to a study by The Predictive Index, active listening is the most important communication skill for managers to have.

11. Schedule regular check-ins

Regular check-ins are one of the most practical ways to improve team communication. It keeps everyone on the same page and ensures that any issues or concerns are addressed in a timely manner. Schedule regular team meetings, one-on-ones with team members, or stand-up meetings to keep communication flowing. According to a study by Harvard Business Review, regular team meetings can improve team performance by up to 20%.

12. Use visual aids

Visual aids like charts, graphs, and diagrams can help simplify complex information and make it easier for team members to understand. Use visuals to illustrate key points, share data, or map out processes. A study by 3M found that visuals can be processed up to 60,000 times faster than text.

13. Practice empathy

Practicing empathy is one of the best team communication best practices. Empathy is the ability to understand and share the feelings of others. It’s an essential skill to improve team communication, especially when dealing with conflicts or difficult conversations. Practice active listening, put yourself in the other person’s shoes, and try to understand their perspective. A study by the Center for Creative Leadership found that empathy is the most important leadership skill.

14. Use clear and concise language

Clear and concise language helps ensure that everyone understands what’s being said. Avoid using jargon or technical terms that may be confusing to some team members. Use simple language and avoid using more words than necessary. According to a study by the Nielsen Norman Group, people read only 20-28% of the words on a web page, so it’s important to keep language concise.

15. Provide regular feedback

Another great way to improve team communication is to provide regular feedback, which is essential for growth and improvement. Provide regular feedback to team members, both positive and constructive, to help them understand what they’re doing well and what they can improve on. According to a survey by Officevibe, 65% of employees want more feedback on their work.

16. Celebrate successes

One of the best team communication best practices is to celebrate successes, which is important for team morale and motivation. Recognize team members for their achievements, milestones, and contributions. Celebrate successes as a team to build a sense of community and reinforce the importance of teamwork. According to a study by Gallup, teams that celebrate successes are more engaged and productive.


Effective communication is the cornerstone of any successful team. Implementing best practices to improve team communication can have a significant impact on productivity, team morale, and ultimately, the success of the organization. Clear and concise language, empathy, active listening, and visual aids are just a few of the techniques that can be employed to improve team communication. It is also essential to establish clear goals and expectations, encourage open communication, and provide regular feedback to team members.

In today’s fast-paced and ever-changing workplace, the use of technology can also be a valuable tool to enhance team communication, particularly when working remotely or with team members in different locations. However, it is equally important to maintain a culture of openness and honesty and regularly schedule check-ins to ensure everyone is aligned and any issues or concerns are addressed promptly.

By implementing these best practices, teams can foster a collaborative and productive work environment that can lead to increased job satisfaction, improved team dynamics, and ultimately, better business results.


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