Product Guides

Tutorials, Videos and tips to get up to speed and get work done.

Knowledge center

How to Make One-on-One Audio Calls in Clariti (Desktop VoIP)

Ever found yourself switching between chat tools and phone apps just to continue a simple conversation? That context switch kills focus and time.

Clariti’s Unlimited One-on-One Audio Calls let you move from chat to call instantly, right inside your workspace. No phone line, no separate app; just one click to talk, all within context.

Tutorial Overview

In this tutorial, you’ll learn how to:

  • Start a one-on-one audio call directly from your chat window.
  • Access and manage calls through your contact list.
  • Stay within context while switching from text to voice.
  • End calls and return seamlessly to your ongoing conversation.

Detailed Sections
How-To: Start a Voice Call from Your Contact List

You can initiate a call directly from any chat or contact.

Steps:

  • Go to your Contacts/Messages list on the left panel.
  • Click on the contact you want to call, for example, Emma.
  • Inside the chat window, locate the voice call icon at the bottom-right corner.
  • Click the icon to start your call.

Tip icon

Tips: Starting a call from within the chat ensures the conversation remains connected; you’ll see the messages, tasks, and files tied to that contact.

How-To: Manage the Call Window

Once you initiate the call, a dedicated Audio Call window appears.

Steps:

  • View the contact name and call duration on the screen.
  • Use the speaker icon for audio control.
  • End the call anytime using the red phone icon.

Tip icon

Tips: The pop-up design ensures you can continue working or referencing documents during the call.

How-To: Transition Between Chat and Call Context

Clariti makes it easy to go from messaging to calling, without losing the flow of conversation.

Steps:

  • While chatting about a topic (e.g., “Google Ad Budget”), click the voice call icon.
  • Continue the discussion in real-time using a voice call, while keeping the chat history visible in the background.

Tip icon

Tips: Switching from text to voice maintains clarity and avoids miscommunication.

Supplementary Links

By using Clariti’s one-on-one audio calls, you’re not just talking — you’re communicating in context.

Because clarity begins when your conversations and calls live in the same place.