Small Businesses

In the ever-changing landscape of small business operations, Clariti is a versatile tool reshaping conventional approaches to recruitment. This case study delves into the pivotal role Clariti plays in addressing the needs of small businesses engaged in recruitment activities.

While not a specialized recruitment software for small businesses, Clariti’s suite of features proves instrumental in streamlining essential tasks. From seamless email integration and contextual Conversations to efficient task management and collaborative document sharing, Clariti provides a cohesive environment for small businesses to manage their recruitment processes effectively.

Read on to find out how Clariti’s innovative features bring agility and clarity to the recruitment workflow, offering a fresh perspective on the intersection of collaboration tools and the unique challenges faced by small enterprises in talent acquisition.

Common Challenges faced by recruiters

Recruitment professionals encounter a myriad of challenges using software tools that impede their workflow. These challenges, often associated with the limitations of traditional Recruitment Software for Small Businesses, include:

  • Communication Silos: Traditional recruitment software for small businesses often results in isolated communication. For instance, recruiters may use separate tools for email, messaging, and collaboration, leading to fragmented discussions. This can impede the flow of information, making it challenging to maintain a cohesive and synchronized recruitment process.
  • Scattered Conversations: With disparate tools, discussions are scattered across various channels, making it cumbersome to track and manage. Clariti addresses this by consolidating emails, chats, and files into contextual Conversations. This centralized view allows recruiters to access all relevant information in one place, streamlining their workflow.
  • Lack of Context: Context is crucial in recruitment, and conventional tools often fall short in preserving it. For instance, when discussions around a candidate are spread across emails and chats, critical context can be lost. Clariti ensures context retention by integrating email threads and chat Conversations, enabling recruiters to grasp the entire history and context.
  • High Costs of Ownership: Many recruitments software for small businesses come with substantial costs that may strain the budget. Clariti offers a cost-effective alternative without compromising on features. The free version of Clariti provides essential functionalities, making it a budget-friendly option for small businesses.
  • Integration Challenges: Some recruitment software for small businesses tools struggle with seamless integration into existing systems, causing disruptions. Clariti combines all communication like email, chat, voice calling, screen sharing, bring email, feeds sharing into one application. Clariti is also compatible with various platforms ensures smooth integration, facilitating a cohesive recruitment ecosystem (Clariti can be integrated with 5000 other apps using Zapier App Store). This interoperability enhances efficiency by eliminating the need for manual data transfers between different tools.
  • Steep Learning Curve: Complex interfaces and functionalities in traditional recruitment software for small businesses can hinder the onboarding process. Clariti, with its user-friendly design, minimizes the learning curve, allowing recruiters to quickly adapt and maximize productivity.
  • Limited Flexibility: Small businesses require agile solutions that can adapt to changing recruitment strategies. Traditional recruitment software for small businesses may lack the flexibility needed to accommodate evolving needs. Clariti’s modular approach and adaptability ensure that small businesses can tailor the platform to suit their unique recruitment requirements.

Problems faced by recruiters using recruitment software for small businesses

Recruiters at Top Hire, a small business, grappled with communication silos, scattered discussions, and the lack of context in their recruitment process. Additionally, the prohibitive cost of owning expensive recruitment software posed financial constraints for the company.

Clariti as an alternative to traditional Recruitment Software for Small Businesses

Now, let us see how Clariti not only addressed the challenges but also positioned itself as an invaluable tool for small businesses seeking innovation in their recruitment strategies.

  1. Unified Communication with “Bring Gmail”: Jane, a recruiter at TopHire, often found herself toggling between her email and the recruitment software for small businesses, leading to missed emails and fragmented conversations. With Clariti’s “Bring Email” feature, she seamlessly integrated her Gmail into the platform. For instance, when a candidate responded to an interview invitation, Jane brought the email into Clariti, creating a centralized conversation thread that included all relevant email exchanges and internal team discussions.
  2. Contextual Conversations: Jane struggled with maintaining context during candidate evaluations. In traditional recruitment software for small businesses, discussions about a candidate’s interview performance, resume, and team feedback were scattered across various threads. With Clariti’s contextual Conversations, Jane created a dedicated thread for each candidate.
    She added interview notes, feedback, and negotiation details to ensure that every team member had a comprehensive view of the candidate’s journey in one location.
  3. File Sharing for Efficient Collaboration: Jane often faced challenges in sharing documents efficiently. With Clariti, she uploaded candidate resumes directly into the conversation thread. For instance, when discussing a potential candidate with the hiring manager, Jane shared the candidate’s resume within the conversation. This streamlined collaboration, allowing team members to access necessary documents without navigating through separate systems.
  4. Screen Sharing for Enhanced Collaboration: Jane, who conducted virtual interviews, encountered difficulties in presenting candidate profiles and assessment results. With Clariti’s screen sharing feature, Jane initiated real-time collaboration during team meetings. For example, when discussing a candidate’s technical skills, Jane shared her screen to display the candidate’s test results and relevant documents. This interactive approach expedited decision-making and ensured everyone was on the same page.
  5. Efficient scheduling with To-Do Reminders: Jane, a recruiter managing multiple tasks, struggled to keep track of interview schedules, follow-ups, and document reviews. With Clariti’s to-do reminders integrated into conversation threads, Jane created reminders for each task. For instance, when scheduling an interview, she set a reminder within the conversation, ensuring she followed up with the candidate and prepared the necessary documents on time.

Results & benefits:

These results underscored the tangible benefits of using Clariti as a versatile and efficient tool for small businesses in the recruitment domain. Recruiters reported enhanced productivity, improved collaboration, and cost-effectiveness, making Clariti a valuable asset in reshaping the recruitment process for small businesses.

  1. Efficiency and Reduced Communication Silos: By integrating email seamlessly into Clariti, recruiters experienced significant time savings. For example, instead of switching between multiple applications, they accessed candidate communications, interview feedback, and team discussions in a unified platform.
    A recent survey revealed that 78% of recruiters find integrated communication tools crucial for efficient candidate management. Clariti’s integration of communication channels significantly contributed to this efficiency.
  2. Improved Contextual Understanding: Recruiters noted a substantial improvement in maintaining context during candidate evaluations. With contextual Conversations, they could easily refer to previous interactions, ensuring a comprehensive understanding of a candidate’s journey and team discussions.
    Furthermore, recent research highlighted that 63% of recruiters face challenges in maintaining context during candidate discussions. Clariti’s contextual Conversations addressed this issue by providing a centralized view of all relevant information.
  3. Streamlined Document Sharing and Collaboration: Clariti’s file-sharing feature streamlined document sharing within the conversation thread. Recruiters reported increased collaboration efficiency, as team members could access candidate resumes, portfolios, and other relevant documents without navigating external systems.
    For instance, when reviewing a candidate’s resume, Jane can add other team members into the Conversation, and they can provide feedback and suggestions directly within the document thread. Contextual Conversation keeps all related discussions, resumes, and feedback in one place. If Jane needs to revisit a particular candidate’s details later, she can easily find the relevant information within the same Clariti thread.
    This streamlined approach enhances collaboration among the recruiting team, reduces the need for scattered emails and attachments, and ensures that every decision or discussion is tied to the specific candidate or job opening, ultimately improving efficiency in the recruitment process.
  4. Enhanced online Interview Experience: Recruiters conducting online interviews can benefit from Clariti’s screen-sharing feature. This facilitated real-time collaboration, allowing them to present candidate profiles, test results, and other assessments seamlessly during team discussions, leading to more informed decision-making.
    Consider, Jane, conducting online interviews for a remote position. With Clariti’s enhanced virtual interview experience, Jane can schedule remote interviews and seamlessly integrate them into the contextual conversation dedicated to the specific job opening.
    Before the interview, Jane can share relevant documents such as the candidate’s resume, job description, and interview questions within the same thread. As the interview progresses, she can add other team members for their input.
    For instance, if Jane needs feedback on a candidate’s response, she can add the hiring team directly in the conversation, and they can provide input in real-time. This ensures that all communication related to the interview, from scheduling to feedback, is centralized, making it easier for the team to collaborate and make informed decisions.
    Clariti’s enhanced virtual interview experience streamlines the entire process, providing a more organized and efficient approach for recruiters like Jane.
  5. Improved scheduling and Follow-ups: Recruiters found Clariti’s integrated to-do reminders invaluable for efficient task management. This led to improved follow-ups, timely document preparation, and streamlined scheduling of interviews, contributing to a more organized and effective recruitment process.
    For instance, Jane creates a schedule for each candidate in the contextual conversation dedicated to the specific job opening. Within the schedule, she outlines the key steps of the recruitment process, such as resume review, initial interview, and reference check. Jane can set due dates, prioritize tasks, and even add team members for collaboration.
    If Jane needs to follow up with a candidate after an interview, she can easily track and manage these follow-ups within the same conversation. The beauty of Clariti is that Jane doesn’t have to switch between different tools or applications; everything is organized in one place.
    By utilizing Clariti’s scheduling features, Jane ensures that every step of the recruitment process is streamlined and well-coordinated, leading to improved efficiency and successful hires.
  6. Cost-Efficient Alternative for Small Businesses: Small businesses, often constrained by budget considerations, found Clariti to be a cost-efficient alternative to recruitment software for small businesses. The platform’s robust features met the essential needs of recruiters without incurring the high costs associated with specialized recruitment tools.
    Jane can benefit from Clariti’s cost-effective approach by avoiding the expenses associated with traditional recruitment software for small businesses. Rather than investing in multiple tools for communication, collaboration, and scheduling, Clariti provides an all-in-one platform.
    For instance, instead of paying separate subscriptions for email, file sharing, and collaboration tools, Jane can use Clariti to bring her emails into contextual Conversations, share documents seamlessly, and collaborate with her team—all within a single, cost-efficient platform.
    By choosing Clariti as a cost-effective alternative, Jane ensures that her small business maximizes resources while still enjoying the benefits of streamlined recruitment processes.


Clariti stands out as a future-ready feature-rich solution, adaptable to the changing needs of the recruitment companies. Its versatility positions it as a long-term companion for small businesses navigating the intricacies of talent acquisition.

This blog underscores how Clariti, with its array of features and cost-effective approach, is reshaping the landscape of recruitment software for small businesses. It empowers recruiters to overcome challenges, fostering a more efficient, collaborative, and cost-conscious recruitment process. As businesses strive for excellence in talent acquisition, Clariti emerges as a strategic ally in this transformative journey.

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