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Tutorials, Videos and tips to get up to speed and get work done.
How to Use Private & Public Mailboxes in Clariti
In most teams, emails either pile up in personal inboxes or get lost in shared accounts with no clear ownership. The result? Missed follow-ups, duplicated efforts, and blurred privacy lines.
Clariti changes that. With Private and Public Mailboxes, you can manage both individual and shared email accounts in one place securely and contextually. Private mailboxes keep personal correspondence confidential, while public mailboxes give teams shared access to essential communication like support@ or sales@.
Tutorial Overview
In this tutorial, you’ll learn how to:
- Access and manage multiple email accounts within Clariti.
- Set up or modify privacy settings for each mailbox.
- Designate mailboxes as private (individual) or public (shared).
- Use mailbox modes to balance security, visibility, and collaboration.
Detailed Sections
How-To: Access Mailbox Settings
Quickly access, update, or add mail accounts from your profile menu.
Steps:
- Click your Profile Name/Image in the main header
- Choose “Mail settings”
- View/Modify: Click any existing account to manage settings
- To Add New: Click “Add Mail” to configure a new email account
Tips: Centralized access simplifies updates for administrators managing multiple team mailboxes.
How-To: Configure Private Mailboxes
Private Mailboxes are ideal for personal or sensitive communication emails that should stay visible only to you.
Steps:
- Choose the email account you want to make private.
- Click Manage.
- Go to the Privacy section.
- Toggle the privacy option to “Yes” (not visible to all contacts).
- Save your changes.
Tips: Keeps your inbox confidential while still operating within Clariti’s unified environment.
How-To: Configure Public Mailboxes
Public Mailboxes enable team-wide access to shared email accounts, such as info@, support@, or sales@.
Steps:
- Choose the email account you want to make Public.
- Click Manage.
- Go to the Privacy section.
- Toggle the privacy option to “Yes” (visible to all contacts).
- Save your changes.
Tips: Ideal for collaborative responses where multiple members handle inquiries.
Supplementary Links
- Clariti Features Overview: To-dos and Calendar
- Related Tutorial: Import Emails / historical mail access
With Clariti’s Private and Public Mailboxes, you can keep personal messages private and team inboxes collaborative, all without leaving your workspace. It’s email management built for clarity, security, and teamwork.
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